Administrative Assistant Landscape

Leisure World Community Association; Mesa (AZ); On-site; USD 38,000 - 46,000; Full time

Job summary

Leisure World Community Association in Mesa, AZ is seeking a friendly Administrative Assistant for the Landscaping Department. The role supports front desk operations, handles basic administrative tasks, and assists residents and visitors both in person and over the phone.

The position requires strong Microsoft Office skills, data entry, and the ability to manage inquiries with care and professionalism. A bilingual English/Spanish ability is a plus.

Qualifications

• High school diploma or equivalent required.
• Three years minimum customer service experience preferred.
• Two years of administrative support experience preferred.
• Two years of finance/billing experience preferred.
• Working knowledge of Microsoft Office Word, Excel, Outlook, etc.
• Canva experience is a plus.
• Excellent verbal and written communication in English.

Responsibilities

• Front Desk Operations: greet and handle customer inquiries politely and professionally.
• Answer, screen, and route incoming calls; respond to general inquiries by email or in person.
• Assist walk-in customers and callers with questions and basic troubleshooting.
• Data entry, maintain digital logs, update client records, and office correspondence.
• Keep reception and waiting areas clean, organized, and stocked with materials.
• Oversee the work order system and report monthly to the Department Manager; track expiration dates.

Skills

Customer service

Administrative support

Microsoft Office

Excel

Communication

Data entry

Bilingual English/Spanish

Canva

Education

High school diploma

Admin experience

Finance/billing experience

Tools

Microsoft Office

Excel

Outlook

Photoshop

Publisher

Canva

Job description

Administrative Assistant Landscape# Administrative Assistant LandscapeHot JobLeisure World Community Association - Mesa, AZ 85206## OverviewPosition TypeFull TimeCategoryAdmin - Clerical## Description**Full-Time 40 hours week Monday through Friday****About the Role**We are looking for a friendly and organized Customer Service Receptionist for the Landscaping Department to be the first point of contact for our residents and visitors in person and on the phone. In this role, you will create a warm, welcoming environment while handling daily front-desk operations, basic administrative tasks, customer inquiries with care, accuracy and professionalism, some financial duties including tracking, storing and retrieving information. Must be comfortable with excel basics and running reports. The ideal candidate is comfortable working as a team with minimal supervision.**Key Responsibilities*** Front Desk Operations: Greet and handle customer inquiries in a polite and professional manner. Follow policy and procedure and be comfortable explaining process to the customer.* Communications: Answer, screen, and route incoming phone calls, and respond to general inquiries via email or in person.* Customer Support: Assist walk-in customers and callers with questions and basic troubleshooting or guidance.* Computer & Admin Tasks: Perform data entry, maintain digital logs, update client records, and manage office correspondence using basic computer skills.* Office Coordination: Keep the reception and waiting areas clean, organized, and stocked with necessary materials. Oversee the work order system and report to Department Manager at least monthly including tracking work order expiration dates and ensure accountability for work order completion.**Qualifications*** Experience: Proven experience in customer service, retail, or a front-desk/receptionist role is preferred.* Computer Skills: Comfortable using basic office technology, including email clients, Microsoft Office, Excel, and standard scheduling or database software. Canva experience is a plus.* Communication Skills: Strong verbal and written communication skills with a patient, friendly, and calm demeanor under pressure.* Organization: Ability to multitask, manage time well, and keep track of daily, weekly, monthly front-desk duties.* Bilingual Bonus (Plus): Fluency in both English and Spanish is a plus.* Reliable and consistent attendance and punctuality is critical in this role; and* Contributes to the overall success of the company by performing all other duties and responsibilities as assigned, maintaining high levels of accuracy, maintaining a professional demeanor and appropriate levels of confidentiality, and providing excellent customer service.## Qualifications**Qualifications*** High school diploma or equivalent.* Three (3) years minimum customer service experience preferred.* Two (2) years of administrative support experience preferred.* Two (2) years of finance/billing experience preferred.* Working knowledge of Microsoft Office Word, Excel, Outlook, etc., (Photoshop and Publisher experience are a plus).* Effective verbal and written communication skills.* Ability to read, write, and understand the English language required.