Position Title: Administrative Assistant IV
Work Location: Worcester, MA 01604
Assignment Duration: 06 Months (possible extension)
Work Arrangement: Onsite (implied by office support, onboarding, and campus references)
Position Summary:
Our organization provides a vast array of opportunities for an individual looking for an organization with whom they can flourish and develop their careers in a variety of directions. In addition to a beautiful environment and a positive corporate employee culture where contingent staff are embraced as an integral part of their staffing to meet their business objectives.
Key Responsibilities:
- Provides Advanced admin support to the team leaders. May provide back-up support to other team staff, as needed.
- Responsible for compliance with applicable Corporate and Divisional policies and procedures. Follows purchasing and requisition procedures, Corporate Security and Privacy Rules, Corporate Branding Guidelines, and Copy Center procedures (if applicable).
- Interact with high-level executives and handles confidential or business-sensitive information.
- May include some support for tracking budget expenditures.
- Coordinates and maintains departmental files, as assigned, in compliance with corporate and government regulations.
- Uses and understands Microsoft Office Suite and other business-specific software, including the Corporate Travel and Expense website and employee performance management systems (as applicable).
- Coordinates new employee office set-ups and onboarding.
- May train/coordinate work for new administrative assistants.
- Responsible for all administrative functions for Discovery Research Biotherapeutic, such as:
- Answering phones.
- Calendar management, proactively solving conflicts.
- Handling Teams/Zoom and general Telepresence setups and acting as liaison for remote access issues.
- Scheduling travel and processing expense reports.
- Managing correspondence and scheduling couriers as well as preparing FedEx labels and managing shipments.
- Ordering office supplies.
- Processing invoices.
- Meeting/event planning and catering.
- Creating or modifying business documents.
- Preparing presentations from source materials.
- Preparing binders and other large copy requests.
- Requesting publications/articles.
- Onboarding various contracted vendors.
- Operates with general instruction and some supervision.
- Safeguard's confidential information.
Leadership and Interpersonal Skills:
- Fully understands assigned tasks and any associated expectations.
- Asks for clarification, as needed.
- Understands deadlines and deliverables; communicates obstacles that prevent completion of deadlines; provides status updates prior to deadlines.
- Demonstrates strong problem-solving skills.
- Accountable and responsible for actions/mistakes.
- Challenges the team to always do better.
- Prioritizes own work, balancing multiple requests for assistance.
- Establishes good working relationships with client areas.
- Builds rapport and trust with others; possesses good listening skills.
Qualifications & Experience:
- Some college preferred.
- Some leadership or supervisory experience desired.
- Experience working in pharmaceutical company or CRO strongly preferred.
- 7+ years of previous administrative experience supporting executives.
- Must have intermediate-to-advanced knowledge of Microsoft Office Suite, Concur, SharePoint, Visio or OrgPlus and understanding of business processes and requirements.
- "Make it happen" spirit and attitude as well as persistence.