Administrative Assistant II, Information Management

Talentify; Big Spring (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

100% paid health insurance (full-time)

Defined benefit pension plan

Generous time off benefits

Job summary

Texas Health and Human Services Commission (HHSC) Big Spring State Hospital location is seeking an Administrative Assistant II to support the Information Management Department. The role emphasizes professional, efficient, and confidential office support, with responsibilities spanning onboarding, LAN access, EMR registration, and inventory management.

Requirements include strong MS Office skills, meticulous recordkeeping, and the ability to work independently.

Qualifications

• Knowledge of office practices and administrative procedures.
• Skill in use of personal computers and software applications in a windows environment (Word, Excel, PowerPoint, Access, Outlook).
• Ability to maintain filing systems.
• Ability to handle and safeguard sensitive and confidential information.
• Ability to work independently and to exercise judgment in making administrative and technical decisions.
• Ability to develop/implement administrative procedures and to evaluate their effectiveness; and to interpret complex rules, regulations, policies and procedures.
• Ability to understand and follow verbal and written instructions.
• Ability to use oral and written communication across the organization (upward, downward and laterally).
• Ability to establish and maintain effective working relationships with supervisor, team members, and other department coworkers and agency personnel.

Responsibilities

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Facilitates new hire orientation by reviewing all onboarding documents to ensure forms are completed accurately with the employe's information
• Manages the administrative functions and services for the information management department.
• Maintains periodic review (audit) of user Local Area Network (LAN) access.
• Provides group and individual user assistance on an as needed basis to resolve specific user problems.
• Provides desktop support for staff using computer software. Assists in registering users in the electronic medical record (EMR) system.
• Provides essential information in the use of Client Record System (CWS User roles) and Local Area Network account.
• Assigns IDs, passwords and helps to reset passwords for the facilities electronic medical record (EMR) system.
• Assists with the management of shared Information Resources (hardware and software) used by the hospital.
• Assist in the management and inventory of facility issued cellular devices to include phones and MiFi devices.
• Assists users with submitting and tracking trouble ticket requests for new computer data lines activations and computer transfers.
• Monitor user trouble tickets and coordinate completion with Information Technology Department.
• Assist employees, students, and volunteers with LAN Access requests form for computer access/change request for existing accounts.
• Maintain and manage technical files, records, and databases according to Texas State Records Retention Schedule (RRS).
• Assist in the management and inventory of the facility depot for laptops/desktops, and Computer peripherals.
• Performs general office duties such as filing, answering, and routing phone calls, routing mail, and ordering and maintaining office supplies. Maintains inventory by checking stock to determine inventory level, anticipating needed supplies.
• Perform related work as assigned
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Skills

Office software

Windows environment

Communication

Tools

MS Office Suite

Job description

Texas Health and Human Services Commission (HHSC) Big Spring State Hospital location is seeking an Administrative Assistant II to support the Information Management Department. The role emphasizes professional, efficient, and confidential office support, with responsibilities spanning onboarding, LAN access, EMR registration, and inventory management.

Requirements include strong MS Office skills, meticulous recordkeeping, and the ability to work independently.