Administrative Assistant II — Hybrid Office & Records

Alliance Health; Fayetteville (NC); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, Long–T/

Generous retirement savings plan

Hybrid/Remote options for some roles

Paid time off: vacation, sick, holiday

Dress flexibility

Job summary

Alliance Health in Fayetteville, NC seeks an Administrative Assistant to perform clerical tasks, coordinate support activities, and handle public-facing duties. The role is full-time and onsite at the Alliance Home Office, with extensive windows for records, scheduling, and committee support.

The position requires strong MS Office skills, excellent communication, and the ability to manage multiple tasks, including Medicaid-related data, meeting support, and staff assistance.

Qualifications

• Graduation from high school or equivalent and 3 years of clerical/administrative support experience.
• Completion of a two-year Office Professional Administration or Business Administration program and one (1) year of related experience.
• Bachelor’s degree from an accredited college/university

Responsibilities

• Check Slot Scheduler
• Assist members with paperwork
• Perform Medicaid Audit on I/DD clients
• Check NCTRACKS for Medicaid status
• Update I/DD Client database with client details
• Make room reservations for SIS evaluators
• Key NCSNAPS on I/DD clients
• Collect & distribute National Core Indicators Surveys and provider report
• Add, Delete, Tag and transfer clients
• Assist with peer review for I/DD clients charts
• Provide updated documents to I/DD Supervisors
• Check Rightfax, print and distribute to staff
• Answer phones
• Direct visitors to floors
• Enforce visitor security
• Provide Alliance resource information
• Send and sort mail
• Make room and car reservations
• Assist staff with MS Office issues
• Submit work orders for maintenance
• Upload documents for access
• Provide meter readings for Systel
• Set up equipment for meetings
• Take meeting minutes

Skills

Office techniques

Basic math

AV equipment

Work flow management

MS Office

Communication

Problem solving

Teamwork

Training others

Education

High school diploma

Office Administration program

Bachelor's degree

Tools

Outlook

Word

Excel

Project

Access

PowerPoint

Publisher

Job description

Alliance Health in Fayetteville, NC seeks an Administrative Assistant to perform clerical tasks, coordinate support activities, and handle public-facing duties. The role is full-time and onsite at the Alliance Home Office, with extensive windows for records, scheduling, and committee support.

The position requires strong MS Office skills, excellent communication, and the ability to manage multiple tasks, including Medicaid-related data, meeting support, and staff assistance.