Admin Asst II (Fayetteville, NC)

Alliance Health in; Fayetteville (NC); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Generous retirement savings plan

Hybrid/Remote options

Paid time off (vacation, sick, holiday

Dress flexibility

Job summary

Alliance Health in Fayetteville, NC is seeking an Administrative Assistant to perform a broad range of clerical tasks and support activities across departments. This role requires coordinating schedules, handling confidential records, and providing front-line office support onsite five days a week.

The candidate will manage mail, room reservations, and basic data entry for Medicaid and I/DD programs, while assisting staff with Word/Excel tasks and meeting logistics.

Qualifications

• Graduation from high school or equivalent and 3 years of clerical/administrative support experience.
• Completion of a two-year Office Professional Administration or Business Administration program and one year of related experience.
• Bachelor’s degree from an accredited college/university.

Responsibilities

• Check Slot Scheduler.
• Assist members with paperwork.
• Perform Medicaid Audit on I/DD clients.
• Check NCTRACKS for Medicaid status.
• Update I/DD Client database with client details and provider contacts.
• Make room reservations for SIS evaluators.
• Key NCSNAPS on I/DD clients.
• Collect and distribute National Core Indicators Surveys.

Skills

Office administration

Microsoft Office

Communication

Data entry

Customer service

Education

High school diploma

Office administration training

Bachelor's degree

Tools

Outlook

Excel

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

Cumberland Office
Fayetteville, NC 28305, USA

• On-site
• Administration
• Full-Time
• Requisition #: ADMIN003611

Description

The Administrative Assistant performs a range of clerical tasks, resolves problems and coordinates administrative support activities in support of administrative, program or technical operations. There may be significant concentration in public contact, records and reports duties, requiring regular phone contact with recipients of services, representatives of other agencies, institutions and the public.

This is a full-time onsite opportunity. The successful candidate will report onsite to the Alliance Home Office (Fayetteville, NC) 5 days per week.

Responsibilities & Duties

Support Program Functions

• Check Slot Scheduler
• Assist members with paperwork
• Perform Medicaid Audit on I/DD clients
• Check NCTRACKS for Medicaid status
• Update I/DD Client database (clients name, Medicaid number, Social security number, chart number, Provider contact information, Guardianship contact information and services in Alpha
• Make room reservations for SIS evaluators
• Key NCSNAPS on I/DD clients
• Collect & distribute National Core Indicators Surveys and provider report after completion
• Add, Delete, Tag and transfer clients
• Assist with peer review for I/DD clients charts
• Provide I/DD Supervisors with updated created documents: Active Innovation Waiver list: I/DD client database, Care Manager caseloads, create certificates for staff
• Check Rightfax, print and distribute to staff
• Direct visitors & clients as well as Behavioral Healthcare and Community Mental Health clients to 3rd and 4th floors
• Enforce visitor security procedures
• Provide Alliance resource information

Provide office support

• Send outgoing and Sort/Distribute incoming mail
• Making room and car reservations for all departments
• Assist Staff with issues regarding documents in Microsoft Office programs: Ex. Microsoft Excel Worksheets, Microsoft Word documents, etc
• Submit work orders for building maintenance issues
• Upload documents from potential clients for access
• Provide meter readings for Systel equipment

Provide committees and meeting support

• Assist staff with webinars/trainings by setting up the laptop, speakers & projector
• Set up laptop/speakers & projector for All Staff meetings
• Assemble and distribute meeting agenda and documents
• Take minutes for assigned meetings

Manage Health Information

• Process concealed carry permits by clearing in Alpha and Cumberland County Mental Health Database and log all permit information on HIM spreadsheet
• Process clearances on all ROI received in person, mail or by fax and log on spreadsheet including all DDS requests received by mail
• Request copy of records
• Print copies to appropriate parties.
• Provide Sherry with Certificate of Destruction from shredding done monthly

Education & Experience

Graduation from high school or equivalent and 3 years of clerical/administrative support experience

or

Completion of a two-year Office Professional Administration or Business Administration program and one (1) year of related experience

or

Bachelor’s degree from an accredited college/university

Knowledge, Skills, & Abilities-

• Knowledge of office techniques.
• Skill in calculating basic math problems.
• Skill in using audiovisual equipment.
• Skill in organizing work flow and coordinating activities.
• Skill in using computers and Microsoft software, such as Outlook, Word, Excel, Project, Access, PowerPoint, Publisher, etc.
• Ability to practice effective communication techniques, both orally and in writing.
• Ability to solve problems.
• Ability to establish and maintain effective working relationships.
• Ability to train others in use of related equipment.

Employment for this position is contingent upon a satisfactory background, which will be performed after acceptance of an offer of employment and prior to the employee's start date.

Salary Range

$18.52 - $23.70

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity

An excellent fringe benefit package accompanies the salary, which includes:

• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility

Qualifications

Education

Preferred

High School or better in General Studies.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.