Administrative Assistant II - Human Services

Jefferson County Wi

Ewing Township, Northern (NJ, KY)

Hybrid

USD 29,000 - 31,000

Full time

11 days ago

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Benefits offered by this job

Health insurance

Health insurance opt Out Plan

Dental & Vision insurance

Life insurance

Wisconsin Retirement System

Health Savings Account

Deferred Compensation Program

Job summary

Jefferson County Human Services seeks an Administrative Assistant II to support medical records management, authorizations, and customer service within the department. This role involves handling sensitive records, invoicing, and ensuring regulatory compliance.

The position requires a high school diploma or equivalent with 1–2 years of related experience; an associate degree is acceptable. A strong attention to detail and organizational skills are essential.

Qualifications

High school diploma or equivalent with 1-2 years’ experience and/or training.
Experience with redaction of medical records; experience with releasing medical records.
Three years related experience and/or training preferred.

Responsibilities

Updates, maintains, files, and scans medical records.
Verifies authorizations in accordance with agency policy and state and federal laws.
Releases medical records in accordance with department policy and Federal and State regulations, ensuring validity, redaction accuracy, and applicable fees.
Creates invoices for medical record release requests.
Maintains the closed files and follows state statutes regarding destruction after retention period.
Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions and processing mail.
Prepares files for APNP appointments.
Collects and maintains telehealth and medication consents and other required agency documents.

Education

High school diploma or equivalent

Associate degree

Job description

Job Description for Administrative Assistant II - Human Services

Full-time/Part-time:

Full-Time

Wage and Salary:

$21.06-$22.72

Application review will begin:

September 22, 2026

Application Deadline:

Job Description:

ABOUT HUMAN SERVICES OF JEFFERSON COUNTY

Jefferson County Human Services department strives to make sure all citizens have the opportunity to access effective and comprehensive human services in an integrated and efficient manner, in order to enhance the quality of life for individuals and families living in Jefferson County.

WHAT YOU WILL DO

The Administrative Services team seeks a detail oriented and organized Administrative Assistant II to provide a wide range of administrative and office support activities in order to facilitate efficient operations to best meet the needs of their clients.

SOME ESSENTIAL RESPONSIBILITIES

To be successful in this position, you will be focusing on the below responsibilities:

Updates, maintains, files, and scans medical records.
Verifies authorizations in accordance with the agency policy and procedures and state and federal laws.
Releases medical records in accordance with department policy and Federal and State regulations, ensuring validity, redaction accuracy, and applicable fees.
Creates invoices for medical record release requests.
Maintains the closed files and follows state statutes regarding the destruction of records once it has passed the retention period.
Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions and processing mail.
Prepares files for APNP appointments.
Collects and maintains telehealth and medication consents and other required agency documents.

Qualifications

Requirements

High school diploma or equivalent with one to two years’ experience and/or training required; or an associate degree; or an equivalent combination of education and experience
Experience with redaction of medical records. Experience with releasing of medical records.

Preferred Requirements