Administrative Assistant II, Float - OBGYN (Westwood)

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 36,396 - 51,646; Part time

Job summary

The University of California - Los Angeles Health is seeking a dedicated administrative support staff for their clinic. This role involves scheduling appointments, coordinating patient care, and providing backend support. Candidates should have strong typing and organizational skills, demonstrate excellent customer service, and be available to work various shifts. The position offers a salary range of $26.42 to $37.49 per hour, reflecting the importance of flexibility and accuracy in a fast-paced healthcare environment.

Qualifications

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Ability to work overtime in cases of emergency.

Responsibilities

• Provide general and administrative support to staff, physicians, and patients.
• Schedule and coordinate patient appointments and follow-ups.
• Complete demographics and referral forms, perform transactions.
• Collect insurance cards and payments, balance daily cash drawers.

Skills

Typing skills

Ability to follow procedures

Organizational skills

Customer service

Communication skills

Flexibility for various shifts

Job description

Overview

Under the general supervision of the office manager, provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. The incumbent will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed by manager or team leader. Incumbent will independently coordinate and prioritize task and protocols established by the department. Be able to work with minimal assistance.

Salary Range: $26.42 - $37.49 hourly

Qualifications

Required:

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record
• Ability to work overtime in cases of emergency.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record.
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
• Skill in speaking clearly and using proper grammar.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Preferred:

• Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
• Knowledge to schedule patients for referrals to specialists.
• Knowledge of major medical insurance plans.