Administrative Assistant II, Float - OBGYN (Santa Monica)

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 36,396 - 51,646; Full time

Job summary

The University of California - Los Angeles Health is seeking an Administrative Assistant II floater for the Department of OBGYN. This position is essential for providing administrative support, including scheduling appointments, managing patient communications, and working at various clinics as needed.

Qualified candidates should have strong organizational skills, proficiency in office software, and the ability to communicate effectively with staff and patients. A Bachelor's degree is preferred along with familiarity with medical office procedures.

Qualifications

• Demonstrated basic knowledge of physician office policies and procedures.
• Ability to communicate effectively with medical, nursing, and administrative personnel.
• Skill in prioritizing assignments to complete work in a timely manner.

Responsibilities

• Answer and screen patient phone calls.
• Schedule and confirm clinic appointments.
• Assist patients with scheduling diagnostic tests.

Skills

Communication with medical personnel

Computer skills including word-processing

Office machine operation

Knowledge of medical terminology

Education

Bachelor's Degree

Tools

Electronic Health Record System

Job description

Description

As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre‑certifications and referral authorizations, processing requests for medical records, processing medication refill requests, and assisting with processing disability and return‑to‑work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as‑needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/or faculty.

Salary Range: $26.42 - $37.49 hourly

Qualifications

• Required:
  • Demonstrated basic knowledge of physician office policies and procedures
  • Demonstrated computer skills including word‑processing, use of spreadsheets and data entry
  • Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors
  • Skill and experience in operating office machines including hospital‑based computer systems
  • Skill and experience in composing clear and understandable written memos and reports using correct grammar
  • Skill in prioritizing assignments to complete work in a timely and accurate manner
  • Skill in communicating with patients, families and referring physicians with diplomacy
  • Knowledge of basic medical terminology
  • Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
  • Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload
  • Ability to work flexible hours and travel to department clinics, as assigned
• Preferred:
  • Familiarity with physician office billing procedures
  • Knowledge of University’s Electronic Health Record System
  • Knowledge of UCLA School of Medicine and hospital nursing processes
  • Fluent in Spanish
  • Bachelor's Degree