Administrative Assistant II, Float - OBGYN (Santa Monica)

UCLA Health; Santa Monica (CA); On-site; USD 36,396 - 51,646; Full time

Job summary

UCLA Health is looking for an Administrative Assistant II floater based in Santa Monica, CA. This role involves answering patient calls, scheduling appointments, and assisting with medical documentation. The position requires strong communication skills and the ability to prioritize tasks effectively.

The successful candidate will work independently with a focus on delivering quality patient care, while also having opportunities to travel to other clinics. Salary range is $26.42 - $37.49 hourly.

Qualifications

• Basic knowledge of physician office policies and procedures.
• Ability to communicate effectively with medical and administrative personnel.
• Skill in prioritizing assignments to complete work in a timely manner.

Responsibilities

• Answering, screening, and responding to patient phone calls.
• Scheduling and confirming clinic appointments.
• Assisting patients with scheduling diagnostic tests.

Skills

Effective communication

Computer skills

Office machine operation

Typing skills

Medical terminology knowledge

Job description

Work Location: Santa Monica, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday - Friday: 8:00am - 5:00pm, hours may vary

Posted Date

09/02/2025

Salary Range: $26.42 - 37.49 Hourly

Employment Type

Duration

Indefinite

Job #

31424

Primary Duties and Responsibilities

As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, processing requests for medical records, processing medication refill requests, and assisting with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/or faculty.

Job Qualifications

Required:

• Demonstrated basic knowledge of physician office policies and procedures
• Demonstrated computer skills including word-processing, use of spreadsheets and data entry
• Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.
• Skill and experience in operating office machines including hospital-based computer systems
• Skill and experience in composing clear and understandable written memos and reports using correct grammar
• Skill in prioritizing assignments to complete work in a timely and accurate manner
• Skill in communicating with patients, families and referring physicians with diplomacy
• Knowledge of basic medical terminology.
• Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
• Ability to work flexible hours and travel to department clinics, as assigned.

Preferred:

• Familiarity with physician office billing procedures
• Knowledge of University’s Electronic Health Record System
• Knowledge of UCLA School of Medicine and hospital nursing processes
• Fluent in Spanish

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.