Administrative Assistant II - Comprehensive Ophthalmology & Same Day Care, Westwood

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health Ophthalmology's Comprehensive & Same Day Care clinic seeks an Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include check-in/out, payment collection, and coordinating authorizations and referrals.

Ideal candidates will have strong scheduling, interpersonal, and organizational skills, with experience in EMR systems. This on-site role features a Monday–Friday 8am–5pm schedule at UCLA Health in Los Angeles.

Qualifications

• Computer keyboard skills for scheduling, collecting payments and other tasks.
• Excellent interpersonal skills for patient, staff and doctors.
• Excellent organizational skills and ability to maintain records under supervision.
• Ability to prioritize tasks and maximize efficiency.
• Ability to work with interruptions and complete assignments timely.
• Ability to work independently with minimal supervision.
• Ability to multitask effectively.
• Flexibility and adaptability in a dynamic medical environment.
• Ability to interact calmly with providers, staff and patients with difficult personalities.

Responsibilities

• Perform patient check-in/out.
• Collect co-pays and process patient payments.
• Secure authorizations and referrals.
• Answer calls and route as needed.
• Track status of patients' tests or imaging.

Skills

Scheduling appointments

Customer service

Interpersonal skills

Organizational skills

Multitasking

Independent worker

Communication

Flexibility

Medical terminology

EMR experience

Tools

CareConnect

EPIC

Job description

Work Schedule

Monday-Friday 8am-5pm

Posted Date

11/03/2026

Salary Range: $27.74 - 39.36 Hourly

Employment Type

Duration

Indefinite

Job #

33699

Primary Duties and Responsibilities

Ophthalmology's Comprehensive & Same Day Care clinic is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Salary Range: $27.74-39.36 Hourly

Job Qualifications

Required:

• Computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.
• Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.
• Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
• Ability to prioritize tasks in a systematic manner to maximize efficiency.
• Ability to work with frequent interruptions and to complete assignments in a timely manner.
• Ability to work independently with minimal supervision.
• Ability to multitask effectively.
• Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
• The ability to interact calmly and effectively with providers, staff, as well as patients with difficult personalities.

Preferred:

• At least two years' experience working in medical office
• Experience scheduling patient appointments in computerized appointment scheduling system.
• Working knowledge of medical terminology and diseases, as it applies to the eye.
• Familiarity with current patient billing practices and current governmental programs to ensure reimbursement.
• Experience utilizing an electronic medical record (EMR) system such as CareConnect, EPIC, or a similar healthcare information system.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.