Administrative Assistant II - Comprehensive Ophthalmology & Same Day Care, Westwood

University of California - Los Angeles Health; Los Angeles (CA); Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

The University of California Ophthalmology clinic in Los Angeles is seeking an Administrative Assistant to support daily operations and deliver patient-focused service. You will handle patient check-in/out, collect co-pays, secure authorizations, and schedule appointments while coordinating with doctors and staff to maintain smooth clinic flow.

The role requires strong organizational and communication skills, the ability to multitask in a fast-paced healthcare environment, and reliability under

Qualifikationen

• Proficient in scheduling appointments and patient check-in/out.
• Strong organization and record-keeping.
• Ability to handle interruptions and complete tasks timely.

Aufgaben

• Perform patient check-in/out.
• Collect co-pays and process payments.
• Secure authorizations and referrals.
• Schedule patient appointments.
• Answer calls and route as needed.
• Track status of tests or imaging.

Kenntnisse

Keyboard skills

Interpersonal skills

Organizational skills

Task prioritization

Multitasking

Independent work

Adaptability

Calm interactions

Communication with doctors

Tools

CareConnect

EPIC

Jobbeschreibung

Description

Ophthalmology's Comprehensive & Same Day Care clinic is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Schedule patient appointments
• Answer calls route as needed
• Track status of patients' test or imaging

Salary Range: $27.74-39.36 Hourly

Qualifications

Required:

• Computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.
• Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.
• Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
• Ability to prioritize tasks in a systematic manner to maximize efficiency.
• Ability to work with frequent interruptions and to complete assignments in a timely manner.
• Ability to work independently with minimal supervision.
• Ability to multitask effectively.
• Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
• The ability to interact calmly and effectively with providers, staff, as well as patients with difficult personalities.

Preferred:

• At least two years' experience working in medical office
• Experience scheduling patient appointments in computerized appointment scheduling system.
• Working knowledge of medical terminology and diseases, as it applies to the eye.
• Familiarity with current patient billing practices and current governmental programs to ensure reimbursement.
• Experience utilizing an electronic medical record (EMR) system such as CareConnect, EPIC, or a similar healthcare information system.