Administrative Assistant (AAIII) - Occupational Health - Westwood

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an Administrative Assistant to support the Occupational Health (OH) team. Under the OH Facility Manager, you will greet patients, answer a high volume of calls, schedule appointments, register encounters, create guarantors, and prepare charts.

Additional duties include data entry, supply ordering, and coordinating with onboarding and workers' compensation teams. Proficiency in MS Office and Epic is preferred.

Qualifications

• 3 years of experience in a high-pace medical clinic.
• Prior healthcare experience is highly desired.
• Strong interpersonal and relationship-building skills.
• Ability to handle confidential matters with tact and care.
• Ability to manage high call volumes and assist callers.
• Excellent verbal and written communication skills.
• Experience with Epic scheduling and registration applications preferred.

Responsibilities

• Answer high volume incoming calls and greet patients.
• Schedule appointments and perform encounter registration.
• Create guarantors and prepare charts.
• Data entry and filing.
• Coordinate with onboarding and workers' compensation teams.
• Provide administrative support and other duties as assigned.

Skills

Interpersonal skills

Communication

Prioritization

Phone handling

Team collaboration

Attention to detail

Healthcare experience

Confidentiality

Multitasking

Tools

MS Office

Epic scheduling

Job description

Work Schedule

Monday-Friday 7:30am-4:30pm

Posted Date

11/03/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

Duration

Indefinite

Job #

33822

Primary Duties and Responsibilities

Under the general direction of the Occupational Health (OH) Facility Manager, incumbent provides administrative support to the OH team and assists in the coordination of patient flow. Primary duties include but are not limited to answering high volume of incoming phone calls, greeting patients, issuing medical record numbers, scheduling appointments, encounter registration, creating guarantors, chart preparation and data entry.

Other duties include supply order entry, charge entry and filing. Incumbent will also work closely with the on-boarding, and worker's compensation teams and interfacing departments. Provides administrative support with other duties as assigned.

Job Qualifications

• 3 years experience in a high-pace professional medical clinic - Highly desired
• Prior Healthcare experience - Highly desired
• Strong interpersonal and relationship-building skills, with the ability to communicate up, down, and across levels of the organization.
• Ability to handle highly confidential matters with tact and care and interact diplomatically and sympathetically withpatients
• Skilled in setting priorities to meet the demands of competingdeadlines with ability to perform with frequent interruptions and distractions
• Ability to manage high telephone call volume and assist callers appropriately
• Ability to create, manage and enhance interdepartmental relationships
• Highly self-motivated, self-directed, and attentive to detail.
• Excellent verbal and written communication skills.
• Ability to work in a complex and matrix team environment; experience working in a team-oriented, collaborative environment.
• Working knowledge of MS Office programs, recent experience with Epic appointment scheduling and registrationapplications preferred.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.