Administrative Assistant II - Cornea & Uveitis, Westwood

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an Administrative Assistant to support daily ophthalmology clinic operations and deliver excellent patient service. You will check in/out patients, collect co-pays, secure authorizations, and route calls while tracking test status.

The role requires 1 year of healthcare administrative experience, strong communication skills, and the ability to work in a fast-paced environment. Ideal candidates have knowledge of medical terminology and insurance processes.

Qualifications

• 1 year of administrative support experience in a healthcare environment.
• 1 year of experience with patient registration, appointment scheduling, and insurance verification.
• Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette.
• Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment.
• Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.
• Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients.
• Experience in an ophthalmology practice or specialty medical office setting.

Responsibilities

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Skills

Administrative support

Patient service

Insurance verification

Communication skills

Medical terminology

Authorization procedures

Job description

Salary Range: $27.74 - 39.36 Hourly

Work Schedule: Monday - Friday 8am-5pm

Employment Type: Duration: Indefinite

Primary Duties and Responsibilities

The Department of Ophthalmology's Cornea & Uveitis clinic is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Salary Range: $27.74-39.36 Hourly

Job Qualifications

Required:

• 1 year of administrative support experience in a healthcare, medical office, ambulatory care, or patient service environment.
• 1 year of experience with patient registration, appointment scheduling, and insurance verification.
• Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette.
• Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment.
• Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.
• Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients.

Preferred:

• Experience in a ophthalmology practice or specialty medical office setting.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.