Administrative Assistant II - Retina, Westwood

University of California; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

University of California’s Retina Division in Los Angeles seeks an Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include check-in/out, co-pays, referrals, scheduling, and patient communications, ensuring seamless care.

Strong organizational and interpersonal skills are required in a busy medical setting. Proficiency with Word, Excel, and email is preferred; knowledge of medical terminology and insurance plans is beneficial.

Qualifications

• Ability to communicate professionally with physicians and staff in a high-volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently facilitating the patient appointment process, including transportation arrangements and schedules.

Responsibilities

• Check-in/out patients.
• Collect co-pays and process payments.
• Secure authorizations and referrals.
• Schedule patient appointments.
• Answer calls and route as needed.
• Track status of patients’ tests or imaging.

Skills

Communication

Organizational skills

Customer service

Multi-tasking

Tools

Word

Excel

Email

Database program

Job description

Description

The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Schedule patient appointments
• Answer calls route as needed
• Track status of patients' test or imaging

Salary Range: $27.74-39.36 Hourly

Qualifications

Required:

• Skill in efficiently and accurately facilitating the patient appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology