Administrative Assistant II - Retina, Westwood

UCLA Health; Los Angeles (CA); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

UCLA Health is seeking an Administrative Assistant in the Retina Division of Ophthalmology to support daily clinic operations and deliver excellent patient service.

You will handle patient check-in/out, collect co-pays, secure referrals, and coordinate multiple appointments with physicians and staff in a high-volume environment, ensuring smooth workflow and timely patient care.

Formación

• Must have excellent patient-facing communication skills.
• Ability to manage patient appointments and transportation arrangements.
• Strong organizational skills and ability to prioritize in a busy clinic.
• Ability to coordinate multiple appointments with diverse clinical staff.

Responsabilidades

• Perform patient check-in and check-out.
• Collect co-pays and process patient payments.
• Manage authorizations and referrals as needed.
• Answer incoming calls and route as appropriate.
• Track status of patients' tests or imaging.

Descripción del empleo

Work Schedule

Monday-Friday 8:30am-5:30pm

Salary Range: $27.74 - 39.36 Hourly

Employment Type

Duration

Indefinite

Primary Duties and Responsibilities

The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

• Perform patient check-in/out
• Collect co-pays and process patient payments
• Secure authorizations and referrals
• Answer calls route as needed
• Track status of patients' test or imaging

Salary Range: $27.74-39.36 Hourly

Job Qualifications

Required:

Skill in efficiently and accurately facilitating the patient appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

Excellent organizational skills and ability to prioritize assignments

Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

Skill in using a PC with associated programs including Word, Excel, and Email

Skill in demonstrating work experience with a database computer program

Knowledge of major medical insurance plans and types of coverage provided

Knowledge of medical terminology

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.