Administrative Assistant - HubSpot & Invoicing Focus

PlayCore Holdings, Inc.; South Carolina; On-site; USD 28,000 - 32,000; Full time

Job summary

ProGreen Synthetic Turf Solutions is seeking an organized administrative and customer support professional in the United States. The role handles incoming inquiries, routes leads, and supports billing tasks using HubSpot and NetSuite. Strong communication and attention to detail are essential.

Experience with HubSpot and NetSuite is preferred, along with proficiency in Outlook, Excel, and Word. The position requires 1–2 years of relevant experience and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent required.
• Administrative, customer service, sales support, or accounts receivable experience preferred.
• HubSpot and NetSuite experience strongly preferred.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Strong communication, organization, attention to detail, and follow-through.
• Ability to manage multiple priorities and confidential customer and financial information.

Responsibilities

• Lead & Customer Support: Manage incoming calls and inquiries through HubSpot, Podium, Yelp, and email, routing leads to the appropriate sales representative.
• Follow up on hot leads and completed projects, documenting activity and escalating customer concerns as needed.
• Coordinate turf sample requests and respond to customer reviews.
• HubSpot, Invoicing & Accounts Receivable: Maintain accurate customer, lead, invoice, and payment records in HubSpot and NetSuite.
• Create invoices, apply payments, process deposits, and follow up on past-due accounts.
• Review daily lockbox activity and payment documentation, resolving discrepancies with sales, operations, and accounting.

Skills

Communication

Organization

Attention to detail

Follow-through

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

ProGreen Synthetic Turf Solutions is seeking an organized administrative and customer support professional in the United States. The role handles incoming inquiries, routes leads, and supports billing tasks using HubSpot and NetSuite. Strong communication and attention to detail are essential.

Experience with HubSpot and NetSuite is preferred, along with proficiency in Outlook, Excel, and Word. The position requires 1–2 years of relevant experience and a high school diploma or equivalent.