Administrative Assisstant - ProGreen

PlayCore Holdings, Inc.; South Carolina; In loco; USD 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

ProGreen Synthetic Turf Solutions is seeking an organized administrative and customer support professional in the United States. The role handles incoming inquiries, routes leads, and supports billing tasks using HubSpot and NetSuite. Strong communication and attention to detail are essential.

Experience with HubSpot and NetSuite is preferred, along with proficiency in Outlook, Excel, and Word. The position requires 1–2 years of relevant experience and a high school diploma or equivalent.

Competenze

• High school diploma or equivalent required.
• Administrative, customer service, sales support, or accounts receivable experience preferred.
• HubSpot and NetSuite experience strongly preferred.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Strong communication, organization, attention to detail, and follow-through.
• Ability to manage multiple priorities and confidential customer and financial information.

Mansioni

• Lead & Customer Support: Manage incoming calls and inquiries through HubSpot, Podium, Yelp, and email, routing leads to the appropriate sales representative.
• Follow up on hot leads and completed projects, documenting activity and escalating customer concerns as needed.
• Coordinate turf sample requests and respond to customer reviews.
• HubSpot, Invoicing & Accounts Receivable: Maintain accurate customer, lead, invoice, and payment records in HubSpot and NetSuite.
• Create invoices, apply payments, process deposits, and follow up on past-due accounts.
• Review daily lockbox activity and payment documentation, resolving discrepancies with sales, operations, and accounting.

Conoscenze

Communication

Organization

Attention to detail

Follow-through

Formazione

High School diploma or equivalent

Strumenti

Microsoft Outlook

Microsoft Excel

Microsoft Word

Descrizione del lavoro

• Pay or shift range: $20 USD to $23 USDThe estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Key Responsibilities

Lead & Customer Support

• Manage incoming calls and inquiries through HubSpot, Podium, Yelp, and email, routing leads to the appropriate sales representative.
• Follow up on hot leads and completed projects, documenting activity and escalating customer concerns as needed.
• Coordinate turf sample requests and respond to customer reviews.

HubSpot, Invoicing & Accounts Receivable

• Maintain accurate customer, lead, invoice, and payment records in HubSpot and NetSuite.
• Create invoices, apply payments, process deposits, and follow up on past-due accounts.
• Review daily lockbox activity and payment documentation, resolving discrepancies with sales, operations, and accounting.

Qualifications

• High school diploma or equivalent required.
• Administrative, customer service, sales support, or accounts receivable experience preferred.
• HubSpot and NetSuite experience strongly preferred.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Strong communication, organization, attention to detail, and follow-through.
• Ability to manage multiple priorities and confidential customer and financial information.

Measures of Success

• Customer inquiries and leads are handled and routed promptly.
• Customer, invoice, and payment records remain accurate and current.
• Invoices, payments, deposits, and past-due accounts are processed and followed up on consistently.
• Customer follow-ups, reviews, and concerns are handled in a timely manner.

Why Join ProGreen Synthetic Turf Solutions?

At ProGreen, we’re committed to delivering industry‑leading synthetic turf products while building a culture of integrity, accountability, innovation, and exceptional customer service. Join our team and make a meaningful impact.

ProGreen Synthetic Turf Solutions is an Equal Opportunity Employer.

Qualifications

Education

Required

High School or better.

Experience

Required

1-2 years:

Administrative or customer service experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.