Branch Office Administrator

Green Grass; Downers Grove (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading landscaping company in Downers Grove, Illinois seeks an office manager to oversee branch operations. The role involves managing payroll processes, supporting customer relationship management, and coordinating with finance for operational needs. The ideal candidate should have experience in office management, effective communication skills, and familiarity with financial processes. This position is essential for enabling the branch manager to focus more on sales and operations.

Qualifications

• Experience with office management and payroll processes.
• Ability to manage customer accounts and relationships effectively.
• Strong communication and organizational skills.

Responsibilities

• Manage on-site operations and support for the branch.
• Handle payroll processes and customer account management.
• Assist in snow operations and HR support for employees.

Skills

Office management

Payroll process management

Customer relationship management

HR support

Communication

Aspire software knowledge

Tools

Aspire

Job description

• Be the on-siteoffice manager for Green Grass Landscape, working with the branch manager allowing branch manager to focus on sales andoperations.
• Full ownership of all aspects of payroll process for Green Grass.
• Assist in managing relationships with branch customers, coordinating between account managers and clients including managing AR and applying payments, providing credits, or maintaining customer accounts in our system
• Assist with snow operations; timesheet entry, hour verification and assisting snow operations as directed.
• Be the on-site HR resource for Green Grass branch.
• Provide support for Green Grass production employees.
• Answer incoming phone calls and qualify prospects.
• Work closely with centralized finance to meet the needs of the Green Grass branch.
• Become familiar with invoicing and accounts receivable processes to address customer issues related to invoicing and payment.
• Grow knowledge of Aspire software to improve utilization, increase efficiency, and support branch and account manager(s) in their responsibilities.