Healthcare Administrative Assistant: Scheduling & Compliance

Daymark Recovery Services; Monroe (NC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistant Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services in Monroe, NC is seeking an administrative-center support professional to provide scheduling, filing, documentation, client services and billing support at the site. The role requires strict confidentiality and adherence to professional, legal, and HIPAA standards.

Responsibilities include appointment scheduling, record preparation, and handling consumer benefits inquiries, with potential oversight by the Practice Manager. Prior healthcare office experience is preferred.

Qualifications

• Must have a High School Diploma.
• Office experience in healthcare preferred.
• Experience with scheduling and billing.
• HIPAA compliance knowledge.

Responsibilities

• Ensures compliance with all professional standards, Medicaid/Medicare regulations, and agency policies.
• Schedules appointments and prepares records for daily appointments.
• Enters consumer data to schedule appointments, assess benefits, and for reimbursement purposes.
• May file or copy protected health information; answers calls and assists consumers with fee information and scheduling.

Skills

Administrative duties

Scheduling

Billing

HIPAA compliance

Customer service

Education

High School Diploma

Tools

Records software

Job description

Daymark Recovery Services in Monroe, NC is seeking an administrative-center support professional to provide scheduling, filing, documentation, client services and billing support at the site. The role requires strict confidentiality and adherence to professional, legal, and HIPAA standards.

Responsibilities include appointment scheduling, record preparation, and handling consumer benefits inquiries, with potential oversight by the Practice Manager. Prior healthcare office experience is preferred.