Regional Admin & Customer Support Specialist

Coverall; Tampa (FL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Career ladder

Paid holidays and vacation

Medical, dental, disability, life, and

401K

Tuition assistance

Job summary

Coverall is seeking an Administrative Assistant to support the Regional Support Center Operations and Franchise Owners in Tampa. The role handles calls, billing, file preparation, and ticket creation in FranSys for the Field Service team.

The successful candidate will present professional service and assist with sales proposals when needed. Ideal candidates have a high school diploma, at least 1 year in administrative support and customer service, strong communication, data entry skills, and a

Qualifications

• High school or equivalent.
• Minimum 1 year administrative support and customer service experience.
• Solid oral and written communication skills.
• Computer data entry skills a must.
• Proficient with MS OFFICE.
• Detail oriented.
• Strong team player, reliable.
• Energetic, friendly, and outgoing personality.

Responsibilities

• Answer telephone calls, greet visitors, and acknowledge all visitors promptly.
• Support General Manager with appointment setting and correspondence.
• Process billing for customer supplies and order office supplies.
• Enter new customer and franchise data into FranSys; create tickets as needed.
• Prepare franchise monthly statements and disbursements; manage routing of tickets.

Skills

Communication

Customer service

Detail oriented

Team player

Education

High school diploma or equivalent

Tools

MS Office

Job description

Coverall is seeking an Administrative Assistant to support the Regional Support Center Operations and Franchise Owners in Tampa. The role handles calls, billing, file preparation, and ticket creation in FranSys for the Field Service team.

The successful candidate will present professional service and assist with sales proposals when needed. Ideal candidates have a high school diploma, at least 1 year in administrative support and customer service, strong communication, data entry skills, and a