Administrative Assistant & Customer Support Pro

Ivy Computer, Inc.; Waterbury Center (VT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

401(k) with company match

Life insurance

Disability insurance

Bonus plan

Tuition reimbursement opportunities

Dogs are welcome on campus

Free car detailing

Generous paid time off

Job summary

Ivy Computer, Inc. in Vermont is seeking an Administrative Assistant who takes pride in excellent customer service, excels at organization, and keeps office operations running smoothly.

You’ll answer calls and emails, assist customers with questions, enter sales transactions and payments, prepare invoices, manage inventory and shipping, and support a friendly team in a relaxed, inclusive office.

Qualifications

• A genuine commitment to outstanding customer service.
• Strong attention to detail and a proven ability to follow through on tasks.
• Effective problem-solving skills.
• Knowledge of Microsoft Office and other administrative programs.

Responsibilities

• Answer and direct incoming calls and emails with professionalism and care.
• Assist customers with questions, requests, and general inquiries.
• Enter sales transactions and payments.
• Prepare and send customer invoices.
• Inventory and ship supplies to our customers.

Skills

Customer service

Organization

Attention to detail

Problem-solving

Team player

Tools

Microsoft Office

Job description

Ivy Computer, Inc. in Vermont is seeking an Administrative Assistant who takes pride in excellent customer service, excels at organization, and keeps office operations running smoothly.

You’ll answer calls and emails, assist customers with questions, enter sales transactions and payments, prepare invoices, manage inventory and shipping, and support a friendly team in a relaxed, inclusive office.