Administrative Assistant

Ivy Computer, Inc.; Waterbury Center (VT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

401(k) with company match

Life insurance

Disability insurance

Bonus plan

Tuition reimbursement opportunities

Dogs are welcome on campus

Free car detailing

Generous paid time off

Job summary

Ivy Computer, Inc. in Vermont is seeking an Administrative Assistant who takes pride in excellent customer service, excels at organization, and keeps office operations running smoothly.

You’ll answer calls and emails, assist customers with questions, enter sales transactions and payments, prepare invoices, manage inventory and shipping, and support a friendly team in a relaxed, inclusive office.

Qualifications

• A genuine commitment to outstanding customer service.
• Strong attention to detail and a proven ability to follow through on tasks.
• Effective problem-solving skills.
• Knowledge of Microsoft Office and other administrative programs.

Responsibilities

• Answer and direct incoming calls and emails with professionalism and care.
• Assist customers with questions, requests, and general inquiries.
• Enter sales transactions and payments.
• Prepare and send customer invoices.
• Inventory and ship supplies to our customers.

Skills

Customer service

Organization

Attention to detail

Problem-solving

Team player

Tools

Microsoft Office

Job description

Ivy Computer is on the lookout for a talented Administrative Assistant. Our ideal candidate will be someone who takes pride in providing excellent customer service, is a master of organization, and has a knack for keeping things running smoothly.

What you’ll do:

• Answer and direct incoming calls and emails with professionalism and care
• Assist customers with questions, requests, and general inquiries
• Enter sales transactions and payments
• Prepare and send customer invoices
• Inventory and ship supplies to our customers

You should have:

• A genuine commitment to providing outstanding customer service
• Strong attention to detail and a proven ability to follow through on tasks
• Effective problem-solving skills
• Knowledge of Microsoft Office and other administrative programs
• above all, you must work and play well with others

While this is primarily an office-based position, to assist with shipping, you may also be required to remove boxes that weigh up to 25 lbs. from shelves and move the boxes up to 15 feet.

Why Ivy Computer?

This is an exciting time to be a part of the Ivy team. Vermont Business Magazine continues to name Ivy Computer as one of the fastest-growing technology companies. For more than 25 years, we have built our reputation on exceptional service, trusted relationships, and a commitment to helping our customers succeed.

At Ivy, we maintain a very relaxed office environment. Our team is happy, healthy, and well-rounded. We believe in going the extra mile for our customers and our co-workers. At Ivy Computer, we love the work we do, and it shows.

Pay & Benefits

Pay starts at $23-25 per hour, depending on experience.

• medical insurance supplemented with an HRA for out-of-pocket expenses
• dental and vision benefits
• generous paid time off
• 401(k) with company match
• life insurance
• disability insurance
• bonus plan
• tuition reimbursement opportunities
• Dogs are welcome on campus
• free car detailing

Highly competitive compensation.

Just be you, we like you that way!

We firmly believe collaboration among team members with varied pasts and perspectives generates deeper insights, resulting in actions that better serve our customers, employees, and community. Our goal is to foster an inclusive environment, celebrate diversity, and value respect for one another. We are committed to providing equal employment opportunities no matter who you are or where you are from.