Administrative Assistant, Customer Support – HVAC

ECI Comfort; Langhorne (Bucks County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision (100% for employee)

Paid time off

Simple IRA with company contribution

Monthly bonus opportunity

Opportunity for advancement

Job summary

ECI Comfort in Langhorne, Bucks County, is looking for an Administrative Assistant to support a dedicated team. The role involves responding to customer requests, scheduling, and handling complaints. Ideal candidates will have 2-3 years of experience in customer service or retail and strong organization skills. The company offers great benefits such as medical, dental, and vision coverage, along with paid time off and bonus potential on an annual salary ranging from $30,000 to $40,000.

Qualifications

• 2-3 years experience in Customer Service or Retail.
• Highly organized with exceptional follow through ability.
• Ability to work in a fast-paced, goal-driven environment.

Responsibilities

• Respond to customer requests, establish rapport and encourage referrals.
• Ability to resolve customer complaints quickly and favorably.
• Assist customers with scheduling and billing.
• Handle incoming phone calls with confidence.

Skills

Customer Service experience

Computer proficiency

Organization

Teamwork

Communication skills

Job description

ECI Comfort in Langhorne, Bucks County, is looking for an Administrative Assistant to support a dedicated team. The role involves responding to customer requests, scheduling, and handling complaints. Ideal candidates will have 2-3 years of experience in customer service or retail and strong organization skills. The company offers great benefits such as medical, dental, and vision coverage, along with paid time off and bonus potential on an annual salary ranging from $30,000 to $40,000.