HVAC Service Supervisor

ECI Comfort; Langhorne (Bucks County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Health insurance

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

ECI Comfort, a family-owned HVAC service provider in Lower Bucks County, PA, seeks a Service Supervisor to support the Service Manager and train technicians. The role focuses on back-office oversight, scheduling, and technical guidance, with opportunities to move from field work to management and gain advancement through company training.

The ideal candidate will have 10+ years in HVAC or heating oil, strong communication, and the ability to drive efficiency and customer satisfaction across

Qualifications

• Ten or more years of experience in HVAC or heating oil industries.
• Strong leadership and mentoring abilities.
• Excellent communication and attention to detail.

Responsibilities

• Oversee the service department and supervise field staff.
• Develop and monitor schedules; manage off-hour shifts with pay differential.
• Provide technical training and mentor junior technicians.
• Act as liaison between management, field staff and clients to ensure high quality and satisfaction.

Skills

HVAC expertise

Leadership/mentoring

Client communication

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Come join our dedicated team of HVAC specialists during an exceptional time of company growth. ECI Comfort seeks qualified candidates to fill our Service Supervisor position to support our Service Manager and provide back-office support and training for our service technicians in the field while handling technical support to our customer base and staff both on the phone, online, and at times on site. This is a perfect opportunity for a seasoned professional looking to transition from the truck to an inside management role. ECI will provide the necessary Career Training for a successful path from the trenches to a field supervisor and eventually out of the truck. Flexible hours available but looking for someone who would be interested in helping build out and oversee our off-hour shifts, which includes a pay differential bonus. The Service Supervisor's duties include providing oversight of the service department, developing and monitoring schedules, technical training, and mentoring junior technicians while acting as the liaison between management, field staff, and the client in order to achieve the highest level of quality and customer satisfaction. The ideal candidate should possess the highest level of technical skills, along with a combination of communication skills, and attention to detail, as well as ten or more years of experience in the HVAC and or heating oil industries. Additionally, the Service Supervisor will be results-oriented and be able to inject energy and enthusiasm into this role. We’re looking for a take-charge individual who feels comfortable advising clients about their options, delegating tasks among employees and who can help make changes to improve our efficiency and departmental metrics

• Top Salary Potential and Bonuses
• Health Insurance
• Paid Vacation, Sick Days & Training
• Company Vehicle
• Uniforms

ECI Comfort is a family-owned and operated company located in Lower Bucks County, PA. We provide fuel oil, HVAC service & replacement as well as custom installations throughout the Delaware Valley. We are dedicated to a culture that attracts the highest quality employees and truly believes that our success depends on our talented team.