Administrative Assistant

ECI Comfort; Langhorne (Bucks County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision (100% for employee)

Paid time off

Simple IRA with company contribution

Monthly bonus opportunity

Opportunity for advancement

Job summary

ECI Comfort in Langhorne, Bucks County, is looking for an Administrative Assistant to support a dedicated team. The role involves responding to customer requests, scheduling, and handling complaints. Ideal candidates will have 2-3 years of experience in customer service or retail and strong organization skills. The company offers great benefits such as medical, dental, and vision coverage, along with paid time off and bonus potential on an annual salary ranging from $30,000 to $40,000.

Qualifications

• 2-3 years experience in Customer Service or Retail.
• Highly organized with exceptional follow through ability.
• Ability to work in a fast-paced, goal-driven environment.

Responsibilities

• Respond to customer requests, establish rapport and encourage referrals.
• Ability to resolve customer complaints quickly and favorably.
• Assist customers with scheduling and billing.
• Handle incoming phone calls with confidence.

Skills

Customer Service experience

Computer proficiency

Organization

Teamwork

Communication skills

Job description

Opportunity to join an employee focused organization that strives to provide five-star service. ECI Comfort is a residential & commercial heating and cooling company providing service, maintenance, installation and home heating oil delivery. We offer great benefits, training opportunities and the ability to grow.

As an Administrative Assistant, you will work closely with an experienced team to help ensure future success.

Responsibilities

• Respond to customer requests, establish rapport and encourage referrals
• Ability to resolve customer complaints quickly and favorably
• Assist customers with scheduling and billing
• Handle incoming phone calls with confidence

Requirements

• 2-3 years experience in Customer Service or Retail
• Proficient with computers, typing, and communicating
• Highly organized with exceptional follow through ability
• Ability to work in a fast paced, goal driven environment
• Willing to contribute as an individual and as a team member

Benefits Package

• Medical, Dental and Vision (100% for employee)
• Paid time off
• Simple IRA with company contribution
• Monthly bonus opportunity
• Opportunity for advancement

Compensation: $30,000 to $40,000 per year with bonus potential

ECI Comfort

ECI Comfort is a family owned and operated company located in Lower Bucks County, PA. We provide fuel oil, HVAC service & replacement as well as custom installations throughout the Delaware Valley. We are dedicated to a culture that attracts the highest quality employees and truly believe that our success depends on our talented team.