Administrative Assistant / Customer Service

SPS Consulting, LLC; Maryland; On-site; USD 35,000 - 50,000; Full time

Job summary

SPS Consulting, LLC is seeking an organized and detail-oriented Administrative Assistant to join their team in Montgomery County, Maryland. In this supportive role, you will greet visitors, manage communications, and assist with various office tasks, providing vital support for a government client. Candidates should have a high school diploma and at least one year of office experience, proficiency in Microsoft Office, and excellent customer service skills. Your ability to stay organized and manage tasks with minimal supervision will be crucial for success in this position.

Qualifications

• 1+ years of office support experience is required.
• Proficiency in typing and Microsoft Office applications is necessary.
• Ability to handle stress and maintain professionalism in high-pressure situations.

Responsibilities

• Greet and assist visitors with exceptional customer service.
• Manage incoming communications and provide helpful information.
• Sort and distribute incoming mail and documents efficiently.
• Type and format professional correspondence accurately.
• Operate office tools and manage data entry tasks.
• Keep filing systems organized and handle inquiries effectively.
• Collaborate with a team while maintaining a proactive approach.

Skills

Customer service expertise

Proficiency in Microsoft Office

Strong organizational skills

Attention to detail

Effective communication

Education

High School diploma

Job description

Join Our Team as an Administrative Assistant – Montgomery County

Are you organized, detail-oriented, and eager to make a meaningful impact in a supportive office environment? SPS Consulting is looking for passionate and driven Administrative Assistant to assist our government client in Montgomery County. This is your opportunity to be a vital part of a dynamic team where your contributions will directly support the success of our client and help streamline operations.

What You’ll Do:

• Be the Face of the Office: Greet visitors with a warm, welcoming attitude and provide exceptional customer service.
• Master of Communications: Manage incoming phone calls, direct inquiries, and provide helpful information to the public and staff.
• Keep Things Running Smoothly: Sort, distribute, and track incoming mail and documents with precision and efficiency.
• Manage Documentation: Type, edit, and format professional correspondence and documents to ensure clarity and accuracy.
• Technical Support: Operate a variety of office tools, from computers to photocopiers to fax machines, and manage data entry with ease.
• Problem Solver: Handle inquiries, assist with work requests, and maintain organized filing systems that keep everything in order.
• Collaborate & Contribute: Work closely with a fantastic team of professionals, while keeping a proactive, independent mindset.

Requirements:

• High School diploma and 1+ years of office support experience
• Proficiency in typing and Microsoft Office applications, with a sharp eye for detail and excellent editing skills
• Customer service expertise with the ability to create positive experiences for clients, visitors, and colleagues alike
• Adaptability to connect with diverse personalities and situations, while maintaining a professional, friendly approach
• The ability to manage stress with grace, keeping cool in high-pressure situations
• Self-motivation and a knack for staying organized, managing your time and tasks with minimal supervision
• A friendly, approachable demeanor that makes everyone feel welcome and valued