Administrative Assistant

Servpro Industries, Inc.; Athens (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Opportunity for advancement

Job summary

SERVPRO® of Limestone, Lawrence, and Morgan Counties is seeking a dependable Administrative Assistant to join our team. This role supports daily office operations, assists customers by phone, coordinates scheduling, and helps ensure we deliver excellent service to customers dealing with fire, water, and other property damage.

Qualifications include 2+ years of administrative or office experience, excellent written and verbal communication, strong customer service, and excellent organization.

Qualifications

• 2+ years of administrative or office experience
• Excellent written and verbal communication skills
• Strong customer service skills
• Excellent organization and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Self-motivated, dependable, and team-oriented
• Ability to quickly learn new software and systems
• Experience with billing, scheduling, quality assurance, or the service industry

Responsibilities

• Support daily office operations
• Assist customers by phone and in person
• Coordinate scheduling and appointments
• Help ensure timely, high-quality service for fire and water damage cases
• Maintain records and assist with billing as needed

Skills

Administrative experience

Communication skills

Customer service

Organization

Multitasking

Self-motivation

Tech literacy

Billing or scheduling experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k) matching
• Dental insurance

Administrative Assistant – SERVPRO®

Pay Rate

• $16-$18 an hour based on experience (with the opportunity for raises and even salary positions based on work quality)

Benefits

• Medical, Dental, and Vision Insurance provided through BCBS of Alabama (Servpro of Limestone, Lawrence, and Morgan Counties covers half the cost of employee insurance)
• 401k Matching provided through VOYA. Servpro will match employee contributions dollar for dollar up to 4%

Do you enjoy helping people and making a difference?

SERVPRO® of Limestone, Lawrence, and Morgan Counties is looking for a dependable, organized, and customer-focused Administrative Assistant to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates professionally, and enjoys keeping an office running smoothly.

As an Administrative Assistant, you’ll support daily office operations, assist customers by phone, coordinate scheduling, and help ensure our team delivers excellent service to customers dealing with fire, water, and other property damage.

What We’re Looking For

• 2+ years of administrative or office-related experience
• Excellent written and verbal communication skills
• Strong customer service skills
• Excellent organization and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Self-motivated, dependable, and team-oriented
• Ability to quickly learn new software and systems
• Experience with billing, scheduling, quality assurance, or the service industry

Schedule

• Full-time, approximately 40 hours per week
• Hours between 7:30 a.m. and 4:30 p.m.

What We Offer

• Health Insurance Options (Health, Vision, Dental) (Servpro covers 50% of your monthly payment)
• Matching 401(k) (Servpro matches your 401(k) contributions up to 4%)
• Paid time off
• A supportive, team-oriented work environment

If you’re proactive, professional, highly dependable, and committed to providing outstanding customer service, we’d love to hear from you.

Join SERVPRO® and help us make property damage “Like it never even happened.”®

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor.