Administrative Assistant

IICRC; Austin (TX); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid holidays after 90 days

Health benefits after 60 days

Vacation after first year

3% retirement plan match

Job summary

SERVPRO Franchise in Austin, TX is seeking an Administrative Assistant to support field crews and office operations from 8-5, Monday-Friday. You will handle phone inquiries, prepare correspondence, and coordinate scheduling with a focus on accuracy and customer service.

The ideal candidate is proactive, dependable, and able to multi-task in a fast-paced environment while providing excellent service to teammates and customers.

Qualifications

• Excellent phone etiquette and customer service
• Strong analytical and multi-tasking skills
• Self-motivated with superb interpersonal skills

Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Job description

Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Our normal business hours are 8-5 Monday-Friday.

Benefits

• After 90 days you will receive paid holidays and after 60 days health benefits if you opt to go into the health insurance.
• One weeks paid vacation after the first year of employment, two weeks paid vacation each year after that.
• Simple retirement plan that you can opt to go into after one year. We will match up to 3% of your pay.

We are a hard working team and we love our customers. If you are a hard working people person and love to help people, this job is for you!!

Job Type: Full-time