Disaster Restoration Admin & Customer Service Pro

ServiceMaster Restore; Massachusetts; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Paid vacation

Sick time

Holidays

401K with match

Medical and Dental insurance

Job summary

ServiceMaster of South Shore Inc is seeking a detail-oriented Administration / Customer Service professional in Massachusetts. The role handles all administrative aspects of jobs, including data entry into the CRM, information verification, and high-standard customer communication.

You will support project managers, insurers, vendors, and customers with accurate data and timely responses. The position emphasizes multitasking, reliability, and a team-oriented approach, with benefits including

Qualifications

• Detail-oriented customer service professional with excellent telephone etiquette.
• Ability to multitask and manage multiple job files.
• Strong communication with project managers, insurers, vendors, and customers.

Responsibilities

• Enter new jobs into the CRM and capture relevant information.
• Review job files and add missing details as needed.
• Answer incoming calls, greet visitors, and resolve inquiries.

Skills

Phone-based customer service

Multitasking

Prioritization

Self-motivated

Team player

Attention to detail

Tools

CRM software

Job description

ServiceMaster of South Shore Inc is seeking a detail-oriented Administration / Customer Service professional in Massachusetts. The role handles all administrative aspects of jobs, including data entry into the CRM, information verification, and high-standard customer communication.

You will support project managers, insurers, vendors, and customers with accurate data and timely responses. The position emphasizes multitasking, reliability, and a team-oriented approach, with benefits including