Administrative Assistant 3

State of Louisiana; Baton Rouge (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

The Louisiana Department of Health in Baton Rouge is seeking an Administrative Assistant 3 to support the Fraud and Recovery Unit and Economic Stability Section. You will perform routine administrative duties, handle mail and payments, and assist with client inquiries, helping keep operations running smoothly.

Ideal candidates are organized and dependable, with at least two years of administrative experience; experience substitution credits college hours.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: every 15 semester hours earns six months of experience.

Responsibilities

• Provide administrative and clerical support to the Fraud and Recovery Unit and assist Program Managers with routine administrative duties.
• Prepare, review, proofread, edit, and distribute correspondence, reports, meeting materials, agendas, handouts, and other documents.
• Coordinate meetings, workshops, conference calls, and related logistics, including scheduling and maintaining the unit’s Outlook calendar.
• Maintain organized office files, records, inventories, and equipment; prepare supply requisitions and track related purchases and records.
• Process incoming and outgoing mail and documents, including receiving, date-stamping, classifying, copying, and distributing materials as appropriate.
• Answer and direct telephone calls, respond to inquiries, take messages, and coordinate with appropriate staff to ensure timely responses.
• Serve as a liaison between supervisors, staff, and Telecommunications to coordinate telephone system requests, repairs, additions, and related equipment or billing issues.

Skills

Admin experience

Customer focus

Effective communication

Following directions

Tools

Outlook

MS Office

Mail processing

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Join our team and play a key role in keeping essential operations running smoothly! The Administrative Assistant 3 supports the Fraud and Recovery Unit by coordinating daily administrative activities, processing mail and payments, and assisting with client inquiries. This position also provides valuable administrative support to the Economic Stability Section, making it an excellent opportunity for someone who is organized, dependable, and ready to make a difference.

An ideal candidate should possess the following competencies:

Accepting Direction:

The ability to be open and willing to follow guidance or instructions.

Communicating Effectively:

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Focusing on Customers:

The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties

• Provide administrative and clerical support to the Fraud and Recovery Unit and assist Program Managers with routine administrative duties.
• Prepare, review, proofread, edit, and distribute correspondence, reports, meeting materials, agendas, handouts, and other documents.
• Coordinate meetings, workshops, conference calls, and related logistics, including scheduling and maintaining the unit’s Outlook calendar.
• Maintain organized office files, records, inventories, and equipment; prepare supply requisitions and track related purchases and records.
• Process incoming and outgoing mail and documents, including receiving, date-stamping, classifying, copying, and distributing materials as appropriate.
• Answer and direct telephone calls, respond to inquiries, take messages, and coordinate with appropriate staff to ensure timely responses.
• Serve as a liaison between supervisors, staff, and Telecommunications to coordinate telephone system requests, repairs, additions, and related equipment or billing issues.

Position-Specific Details

Location: Medical Vendor Administration / FS Fraud & Recovery (SNAP FRAUD & RECOVERY) / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment andJob appointment (temporary appointment that may last up to 48 months)

Cost Center: 3052130100

Position Number(s): 50689511

Contact Information

Patricia Walker

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.