Administrative Assistant 2 (80% part-time, Limited)

University of California; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

University of California in Los Angeles is seeking a compassionate Patient Navigator to support individuals living with sickle cell disease across their healthcare journey. You will coordinate care, answer inquiries, and facilitate timely follow-up appointments while helping patients overcome insurance-related barriers.

Collaborating with physicians, clinic staff, and multidisciplinary teams, you will ensure seamless, high-quality care and improved access to services, ultimately enhancing the

Qualifications

• Office experience required.
• Strong written communication and editing skills.
• Ability to work independently with problem-solving abilities.
• Experience handling insurance navigation and patient inquiries.
• Professional confidentiality and discretion.
• Ability to multi-task under deadlines.
• Familiarity with PCs and MS Office.

Responsibilities

• Coordinate care for patients with sickle cell disease.
• Respond to phone calls and patient inquiries.
• Facilitate timely follow-up appointments.
• Help patients navigate insurance barriers and access resources.
• Collaborate with physicians, clinic staff, and care teams to ensure seamless care.
• Improve patient access and experience.

Skills

Office experience

Interpersonal skills

Written communication

Problem solving

Multi-tasking

Confidentiality

PC proficiency

Tools

MS Word

MS Access

Job description

Description

The Department of Medicine is seeking a compassionate and patient-centered Patient Navigator to support individuals living with sickle cell disease throughout their healthcare journey. In this impactful role, you will serve as a trusted resource for patients by coordinating care, responding to phone calls and patient inquiries, facilitating timely follow-up appointments, and helping patients navigate the healthcare system. You will work closely with patients to address insurance-related barriers and connect them with available resources, while collaborating with physicians, clinic staff, and multidisciplinary care teams to ensure seamless, high-quality care. This position offers the opportunity to make a meaningful difference by improving access to care and enhancing the overall patient experience for individuals with sickle cell disease.

*This is a limited position which may convert to career*

Hourly range: $27.74-$39.36

Qualifications

Required:

• Ability to operate office equipment such as printer, scanner, copier, facsimile machine.
• Previous office experience.
• Experience working independently with excellent interpersonal and problem-solving skills.
• Excellent writing skills and editing correspondence and written materials.
• Ability to multi-task under deadline, balance competing priorities and solve problems creatively
• Knowledge of PCs, windows operation system, and related word processing and spreadsheet software (such as MS Word, Access, etc.).
• Ability to maintain confidentiality of documents.

Preferred:

• Experience working with underserved populations, such as Sickle Cell patients