Administrative Assistant 2 (80% part-time, Limited)

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles seeks a compassionate Patient Navigator to guide individuals with sickle cell disease through their healthcare journey. The role focuses on coordinating care, answering calls and inquiries, and scheduling timely follow-ups while addressing insurance obstacles and connecting patients with resources.

Collaboration with clinicians and care teams is essential to improve access and the overall patient experience.

Qualifications

• Previous office experience is required.
• Ability to work independently with strong interpersonal skills.
• Strong written communication and editing of correspondence.

Responsibilities

• Coordinate care for sickle cell patients and navigate healthcare journeys.
• Respond to phone calls and patient inquiries, ensuring timely follow-up.
• Facilitate scheduling and follow-up appointments with clinical teams.
• Assist patients in overcoming insurance barriers and accessing community resources.
• Collaborate with physicians and multidisciplinary teams to ensure seamless care.

Skills

Interpersonal skills

Problem solving

Written communication

Multi-tasking

Independence

Office experience

Tools

MS Word

MS Access

Windows OS

Job description

Work Schedule

Monday-Friday, 9:00am-4:30pm

Posted Date

07/17/2026

Salary Range: $27.74 - 39.36 Hourly

Employment Type

4 - Staff: Limited

Duration

Indefinite

Job #

31724

Primary Duties and Responsibilities

The Department of Medicine is seeking a compassionate and patient-centered Patient Navigator to support individuals living with sickle cell disease throughout their healthcare journey. In this impactful role, you will serve as a trusted resource for patients by coordinating care, responding to phone calls and patient inquiries, facilitating timely follow-up appointments, and helping patients navigate the healthcare system. You will work closely with patients to address insurance-related barriers and connect them with available resources, while collaborating with physicians, clinic staff, and multidisciplinary care teams to ensure seamless, high-quality care. This position offers the opportunity to make a meaningful difference by improving access to care and enhancing the overall patient experience for individuals with sickle cell disease.

*This is a limited position which may convert to career*

Hourly range: $27.74-$39.36

Job Qualifications

Required:

• Ability to operate office equipment such as printer, scanner, copier, facsimile machine.
• Previous office experience.
• Experience working independently with excellent interpersonal and problem-solving skills.
• Excellent writing skills and editing correspondence and written materials.
• Ability to multi-task under deadline, balance competing priorities and solve problems creatively
• Knowledge of PCs, windows operation system, and related word processing and spreadsheet software (such as MS Word, Access, etc.).
• Ability to maintain confidentiality of documents.

Preferred:

• Experience working with underserved populations, such as Sickle Cell patients

As a condition of employment the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.