Administrative Assistant 1, Full-time, Permanent

Empire State University; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Empire State University is seeking an Administrative Assistant 1 to support the Office of Academic Advising in Saratoga Springs and Rochester locations. You will perform office tasks, answer inquiries, schedule sessions, and assist with budget tracking and travel processes.

Hours are Monday to Friday, 8:30am to 5:00pm, with salary SG-11 around $49,841 per year. This role emphasizes customer service, accurate record-keeping, and collaboration within university teams.

Qualifications

• Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Responsibilities

• Assist with planning, scheduling, session tasks and post-session documentation for the onboarding and enrichment series
• Assist with managing the advising development and resources learnscape channel
• Assist with scheduling academic advising team and other meetings
• Assist with budget tracking, travel, extra service tracking and other financial system needs
• Provide excellent customer service, including telephone, e-mail or in person inquiries
• Actively participate in university activities

Job description

Job Description

The Administrative Assistant 1 will perform office support and clerical work for the Office of Academic Advising.

Location

Various, NY

Category

Classified

Job Type

Full-time

Posted On

Thu Oct 15 2026

Duties

• Assist with planning, scheduling, session tasks and post-session documentation for the onboarding and enrichment series
• Assist with managing the advising development and resources learnscape channel
• Assist with scheduling academic advising team and other meetings
• Assist with budget tracking, travel, extra service tracking and other financial system needs
• Provide excellent customer service, including telephone, e-mail or in person inquiries
• Actively participate in university activities

Job Requirements

Minimum Qualifications

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.

OR

Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.

OR

For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.

For full details on the Administrative Assistant Traineeship program, go to the following link: https://www.cs.ny.gov/ssd/Manuals/SPMM/GIBS/GIB19-07.cfm

Non-competitive Minimum Qualifications (ny Helps)

Administrative Assistant 1, (Salary Grade 11) NO Traineeship / no coursework requirements:

Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.

Work Hours

Monday - Friday - 8:30am - 5:00pm

Work Address

113 West Avenue, Saratoga Springs, NY or 280 Westfall Road, Rochester, NY

Additional Information

Salary: SG-11 $49,841

Empire State University is an Equal Opportunity Employer.

IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT [phone], ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING [phone], ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT http://www.sunyempire.edu/safety-security