Academic Advising Admin Assistant - Student Success

Empire State College; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Empire State University in New York is seeking an Administrative Assistant 1 to support the Office of Academic Advising. This full-time role will help with onboarding, scheduling, budget tracking, and customer service across multiple NY locations.

You will assist with session tasks, manage meetings, and contribute to university activities while complying with NYS Civil Service rules. Work hours are Monday to Friday, 8:30am–5:00pm, at designated campus addresses.

Qualifications

• Permanent NYS Administrative Assistant 1 appointment or eligibility for transfer, or reachable on Civil Service list.
• Two years of experience in administrative support, including use of office software, customer service, business writing and/or office administration.

Responsibilities

• Assist with planning, scheduling, session tasks and post-session documentation for onboarding and enrichment series.
• Assist with managing the advising development and resources learnscape channel.
• Assist with scheduling academic advising team and other meetings.
• Assist with budget tracking, travel, extra service tracking and other financial system needs.
• Provide excellent customer service, including telephone, email or in person inquiries.
• Actively participate in university activities.

Skills

Customer service

Office software

Business writing

Administrative support

Tools

Office suite

Job description

Empire State University in New York is seeking an Administrative Assistant 1 to support the Office of Academic Advising. This full-time role will help with onboarding, scheduling, budget tracking, and customer service across multiple NY locations.

You will assist with session tasks, manage meetings, and contribute to university activities while complying with NYS Civil Service rules. Work hours are Monday to Friday, 8:30am–5:00pm, at designated campus addresses.