Administrative Assistant

Experience Champaign Urbana; Urbana (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid time off

Vision insurance

Dental Insurance

Paid Holidays

Job summary

Experience Champaign Urbana is seeking a motivated Administrative Assistant to join their team in Urbana, Illinois. The successful candidate will perform essential administrative duties, provide excellent customer service, and maintain organized files and documentation.

This is a full-time, in-person position with normal working hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. Benefits include competitive compensation, 401(k) matching, and health insurance, among others.

Qualifications

• Knowledgeable in Microsoft Office.
• Ability to handle multiple tasks and stay organized.
• Excellent communication skills, both written and verbal.

Responsibilities

• Perform daily administrative tasks to assist the team.
• Answer phones and provide exceptional customer service.
• Oversee job file documentation and communications.
• Prepare job paperwork for Crew/Estimators.
• Assist other departments as needed.

Skills

Attention to detail

Problem-solving skills

Excellent written communication

Excellent verbal communication

Strong organizational skills

Microsoft Office

Xactimate experience

Education

High school diploma/GED

Job description

Servpro of Champaign-Urbana is hiring an Administrative Assistant!

Benefits

• Competitive compensation
• 401(k)
• 401(k) matching
• Health Insurance
• Paid time off
• Vision insurance
• Dental Insurance
• Paid Holidays

And more!

As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e‑mail, and generally being a helpful and positive presence in the workplace.

Key Responsibilities

• Perform fundamental daily administrative tasks to assist the office team
• Answer phones, provide exceptional customer service, and maintain a detailed call log
• Coordinate crew and job scheduling
• Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates
• Oversee job file documentation, communications, and subcontractor activities
• Maintain an organized file system and company calendar/schedule
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• Must be knowledgeable in Microsoft Office
• Attention to detail and problem‑solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi‑task
• Xactimate experience (preferred)

Skills/Physical Demands/Competencies

This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Normal Working Hours

The position is in‑person, full‑time working 8:00 a.m.–5:00 p.m., Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon business needs.