Administrative Assistant

Keystone; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Keystone's branch seeks a detail-oriented receptionist and administrative assistant to provide customer service and support accounts receivable. You will verify, file, and respond to customer contracts with urgency, answer calls, and direct inquiries to the right people.

In this on-site role, you will process payments, orders, and requests, balance cash drawer daily, manage mail and reports, and assist with special projects as needed. Strong MS Office skills and solid organization are essential.

Qualifications

• HS diploma plus 1–2 years clerical/administrative experience.
• Strong verbal and written communication.
• Proficient in MS Office and capable of accurate data entry.

Responsibilities

• Answer high volume of phone calls courteously and professionally.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily and file paperwork.
• Prepare and file reports and documentation.

Skills

Customer service

Microsoft Office

Organization

Multitasking

Detail oriented

Analytical skills

Education

HS diploma/Equivalent

Job description

Job Description

Position Overview : The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities :

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily
• Compiles, sorts, and distribute daily mail. Receive courier deliveries. Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications :

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite
• Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience :

• High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.