Under general supervision, the Senior Administrative Office Assistant role provides administrative and accounts receivable support to the branch. This role may provide guidance to less experienced clerical roles.
JOB DUTIES
- Answers all incoming calls in a professional manner, directs all calls, and takes accurate messages.
- Greets and assists all persons visiting the branch in a professional and courteous manner, routes them to the appropriate person.
- Sorts, distributes and sends incoming and outgoing mail, and faxes.
- Provides administrative support to sales associates and management team members including filing, data entry, and routine reports to identify open orders for expediting.
- Prepares cash sales deposit in accordance with company policy.
- Resolve past-due invoices and customer claims on a timely basis, including proactive identification of account issues.
- May handle customer returns.
- Assists less experienced clerical roles with administrative duties and accounts receivable duties.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
- A high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Strong communication skills including written, verbal, and listening.
- Reliability, organization, and attention to detail required.
- Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines.
- Strong ability to use Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Bookkeeping background preferred.
COMPANY INFORMATION:
Our client partner offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.