Administrative Assistant

Keystone Cooperative, Inc.; Pipestone Township (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Keystone Cooperative, Inc. in Michigan is seeking a detail-oriented Administrative Support Specialist to provide customer service and clerical help at the branch. You will assist with accounts receivables, process payments, respond to customer contracts, and handle daily office tasks.

Responsibilities include phone screening, filing, mail distribution, purchasing office supplies, and maintaining accurate records under tight deadlines.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills and ability to meet strict time frames.
• Detail oriented with the ability to minimize errors.
• Ability to multitask and work in a team.
• Strong analytical skills and price calculation.
• Ability to work independently and make appropriate decisions.
• Experience with clerical tasks and customer service.

Responsibilities

• Answer and route a high volume of phone calls professionally.
• Perform clerical duties including filing, photocopying, faxing, typing, and mailing.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• Compile, sort, and distribute daily mail; receive courier deliveries.
• Assist with purchasing office and break room supplies.
• Support accounts receivable and respond to customer contracts.
• Assist with special projects and other duties as assigned.
• Maintain clean and stocked office areas.

Skills

Verbal communication

Written communication

Multitasking

Detail oriented

Analytical skills

Teamwork

Time management

Education

High school diploma or equivalent

1-2 years related experience

Tools

Microsoft Office Suite

Job description

Job DescriptionApproximately 8 am to 4:30 pm with some flexibility as neededPosition Overview: The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.Duties and Responsibilities: Include but are not limited to:Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.Handle station duties such as: empty trash, clean pumps, supply towels and washer fluid, inventory, fill propane cylinders, clean office/bathrooms, stock and order suppliesActively communicate with customers to adjust billing, answer questions, etc.Process payments, orders, and requests accurately.Reconcile, process and file necessary paperwork.Process electronic files via email.Compile and submit finalized documentation.Download reports.Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.Balance cash drawer dailyCompiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.Responsible for purchasing general office and break room supplies.Assist with special projects as needed.Performs other duties as assigned.Skills and Qualifications:Strong verbal, and written, communication skills.Proficient with Microsoft Office SuiteExcellent organizational skills and the ability to work well within strict time frames.Detail oriented with the ability to process work accurately with minimal errors.Ability to perform multiple tasks simultaneously.Strong analytical skills and accurately calculate prices.Ability to work without supervision and make appropriate decisions.Work well in a team environment.Education and Experience:High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.