Administrative Assistant

Keystone Cooperative, Inc.; Indiana; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Keystone Cooperative, Inc. is seeking a detail-oriented administrative support and customer service professional to assist the branch with payroll, contracts, and clerical duties.

You will handle inquiries, ensure timely responses, and support accounts receivable and contract processing. The role requires strong communication skills, proficiency in Microsoft Office, and the ability to work efficiently in a fast-paced environment.

Qualifikationen

• High school diploma and 1–2 years related experience and/or training.
• Proficiency with Microsoft Office Suite and strong written/verbal communication.

Aufgaben

• Receive and route a high volume of phone calls professionally.
• Communicate with customers to adjust billing and respond to questions.
• Process payments, orders, and requests accurately.

Kenntnisse

Verbal communication

Written communication

Organizational skills

Multi-tasking

Analytical skills

Team player

Decision making

Ausbildung

High school diploma

1–2 years related experience

Tools

Microsoft Office Suite

Jobbeschreibung

Position Overview:

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer dailyCompiles, sorts, and distributes daily mail.
• Receive courier deliveries.
• Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications:

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office SuiteExcellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience:

High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.