Administrative Assistant

Keystone Cooperative, Inc.; New Holland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Keystone Cooperative, Inc. in Ohio is seeking an Administrative Assistant to provide customer service and branch-level administrative support.

You will handle high-volume phone calls, process payments and orders, reconcile and file paperwork, balance cash drawer, and support accounts receivable. This role requires strong organizational skills, attention to detail, and the ability to multitask within tight timeframes, working well in a team.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills under strict timeframes.
• Detail oriented with minimal errors.
• Ability to multitask and work without supervision.
• Team player with strong analytical skills.

Responsibilities

• Receive and route a high volume of calls professionally.
• Process payments and orders accurately.
• Reconcile, process and file necessary paperwork.
• Balance cash drawer daily.
• Prepare and file documentation.
• Compile and submit finalized documentation.
• Assist with special projects as needed.
• Perform other duties as assigned.

Skills

Verbal and written communication

Organizational skills

Detail oriented

Multitasking

Independent work

Teamwork

Customer service

Analytical skills

Education

High school diploma

1-2 years related experience

Equivalent education/experience

Tools

Microsoft Office Suite

Job description

Job DescriptionPosition Overview: The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.Duties and Responsibilities: Include but are not limited to:Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.Actively communicate with customers to adjust billing, answer questions, etc.Process payments, orders, and requests accurately.Reconcile, process and file necessary paperwork.Process electronic files via email.Compile and submit finalized documentation.Download reports.Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.Balance cash drawer dailyCompiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.Responsible for purchasing general office and break room supplies.Assist with special projects as needed.Performs other duties as assigned.Skills and Qualifications:Strong verbal, and written, communication skills.Proficient with Microsoft Office SuiteExcellent organizational skills and the ability to work well within strict time frames.Detail oriented with the ability to process work accurately with minimal errors.Ability to perform multiple tasks simultaneously.Strong analytical skills and accurately calculate prices.Ability to work without supervision and make appropriate decisions.Work well in a team environment.Education and Experience:High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.