Administrative Assistant

Jobtailor; Town of Montana (WI); On-site; USD 21,000 - 34,000; Full time

Job summary

Jobtailor is seeking a diligent Service Coordination Assistant to support clerical tasks, document management, and QA metrics. You will proofread and edit Individual Service Plans, track signatures, and handle referrals and discharges with care.

The role requires strong Microsoft Office 365 skills, attention to detail, confidentiality, and the ability to work in a team in Wisconsin. Provisional duties include scheduling, notarization as needed, and providing backup support to front desk.

Qualifications

• Associate degree (AA or AAS) in a related field plus one year of related work experience, or any combination of education and experience totaling three years
• Must live in the service area
• Valid driver’s license
• Proof of personal valid vehicle insurance
• Reliable internet access if telecommuting
• Proficiency with Microsoft Office 365 or related software
• Strong language, organizational, communication, listening, and time-management skills
• Ability to prioritize, maintain confidentiality, demonstrate personal accountability, work in a team, and show attention to detail
• Ability to sit for prolonged periods and work on a computer
• Ability to lift 10 pounds and occasionally lift or move up to 25 pounds
• Close vision and ability to adjust focus while using a computer

Responsibilities

• Support the Service Coordination Team with clerical and administrative tasks
• Proofread and edit Individual Service Plans and addenda for grammatical, punctuation, and formatting errors
• Track documents, signatures, completions, referrals, discharges, and quality-assurance metrics
• Process seminar and training requests, including hotel reservations, online registrations, and vouchers
• Update and audit program information, caseload assignments, weights, Medicaid eligibility, addresses, and external databases
• File and distribute documents through internal systems and to interested parties
• Notarize documents as needed
• Maintain office supplies and record and distribute meeting minutes
• Provide backup support by answering phones, greeting customers, directing calls, and taking messages
• Promote positive communication and safety with consumers, coworkers, families, guardians, community providers, and stakeholders
• Carry out special assignments and other duties as assigned

Skills

Microsoft Office Proficiency

Proofreading and Editing

Organizational Skills

Communication Skills

Time Management

Education

Associate degree or equivalent

Tools

Document Tracking

Notarization

Data Auditing

Quality Assurance Metrics

Job description

• Support the Service Coordination Team with clerical and administrative tasks
• Proofread and edit Individual Service Plans and addenda for grammatical, punctuation, and formatting errors
• Track documents, signatures, completions, referrals, discharges, and quality-assurance metrics
• Process seminar and training requests, including hotel reservations, online registrations, and vouchers
• Update and audit program information, caseload assignments, weights, Medicaid eligibility, addresses, and external databases
• File and distribute documents through internal systems and to interested parties
• Notarize documents as needed
• Maintain office supplies and record and distribute meeting minutes
• Provide backup support by answering phones, greeting customers, directing calls, and taking messages
• Promote positive communication and safety with consumers, coworkers, families, guardians, community providers, and stakeholders
• Carry out special assignments and other duties as assigned

Requirements

• Associate degree (AA or AAS) in a related field plus one year of related work experience, or any combination of education and experience totaling three years
• Must live in the service area
• Valid driver’s license
• Proof of personal valid vehicle insurance
• Reliable internet access if telecommuting
• Proficiency with Microsoft Office 365 or related software
• Strong language, organizational, communication, listening, and time-management skills
• Ability to prioritize, maintain confidentiality, demonstrate personal accountability, work in a team, and show attention to detail
• Ability to sit for prolonged periods and work on a computer
• Ability to lift 10 pounds and occasionally lift or move up to 25 pounds
• Close vision and ability to adjust focus while using a computer

Core Competencies

Demonstrates strong organizational and communication skills while supporting service coordination through clerical tasks, document management, and maintaining confidentiality. Proficient in Microsoft Office 365 and capable of managing multiple priorities in a team-oriented environment.

Highest-signal resume keywords

• Microsoft Office 365 Proficiency
• Document Proofreading and Editing
• Organizational Skills
• Communication Skills
• Time Management Skills

Hard Skills

• Clerical Support
• Document Tracking
• Quality Assurance Metrics
• Notarization
• Data Auditing

Soft Skills

• Attention to Detail
• Personal Accountability
• Team Collaboration
• Listening Skills
• Positive Communication

Certifications & Qualifications

• Valid Driver's License
• Proof of Vehicle Insurance

Industry Keywords

• Service Coordination
• Individual Service Plans
• Confidentiality
• Consumer Safety
• Meeting Minutes