Administrative Assistant

LinQ Global Group; Springfield (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

LinQ Global Group is seeking a Veteran Services Coordinator in Springfield, MA for a 7-month engagement at $21/hr. The role focuses on outreach, intake, case management, and connecting veterans to mental health, housing, and support services, with strong emphasis on collaboration with VA and community partners.

The candidate should have experience in veteran services, PTSD/TBI awareness, crisis intervention, and a comfort with after-hours events. HIPAA-compliant documentation is required.

Qualifications

• Experience in case management, social services, veteran services, or community outreach.
• Strong written and verbal communication skills.
• Ability to manage caseloads, prioritize work, and meet deadlines.
• Knowledge of military culture and veteran-related issues.
• Experience with mental health, PTSD, TBI, suicide prevention, homelessness, or substance abuse programs.
• Ability to maintain confidentiality and follow HIPAA regulations.
• Comfortable with public speaking and after-hours events.
• Ability to collaborate with courts, government agencies, and community organizations.

Responsibilities

• Conduct comprehensive veteran intake assessments and case management.
• Develop and monitor Individual Recovery Plans (IRPs).
• Connect veterans with healthcare, housing, behavioral health, employment, and community resources.
• Advocate for veterans with government agencies, courts, employers, landlords, and service providers.
• Coordinate suicide prevention, crisis intervention, and substance abuse services.
• Build relationships with VA, federal, state, municipal, and community organizations.
• Provide outreach, training, and presentations on veteran programs and services.
• Participate in Continuum of Care meetings, task forces, and veteran treatment courts.

Skills

Case management

Public speaking

Communication

HIPAA compliance

Time management

Veteran services knowledge

Education

High School Diploma or equivalent

Job description

Job Description

We provide advanced, professional staffing solutions for temporary and permanent roles, spanning conventional and emerging technologies and Project Management.

Location

Springfield, MA
Duration: 7 Months

Pay

$21/hr

The Veteran Services Coordinator is responsible for providing outreach, case management, advocacy, resource coordination, and crisis intervention services to veterans, military service members, and their families. This role develops strong partnerships with federal, state, local, and community organizations to connect veterans with mental health, substance abuse, homelessness prevention, suicide prevention, justice diversion, and peer support services. The position conducts comprehensive intake assessments, develops Individual Recovery Plans (IRPs), facilitates referrals, advocates for clients, provides training and public presentations, and serves as a liaison between veterans and service providers. Candidates must be comfortable working with veterans experiencing PTSD, TBI, suicidal ideation, substance abuse, and justice-involved challenges. Veteran candidates are strongly preferred.

Key Responsibilities

• Conduct comprehensive veteran intake assessments and case management.
• Develop and monitor Individual Recovery Plans (IRPs).
• Connect veterans with healthcare, housing, behavioral health, employment, and community resources.
• Advocate for veterans with government agencies, courts, employers, landlords, and service providers.
• Coordinate suicide prevention, crisis intervention, and substance abuse services.
• Build relationships with VA, federal, state, municipal, and community organizations.
• Provide outreach, training, and presentations on veteran programs and services.
• Participate in Continuum of Care meetings, task forces, and veteran treatment courts.
• Maintain accurate documentation and ensure HIPAA compliance.
• Assist Veteran Service Officers and community partners in supporting veterans.

Required Qualifications

• High School Diploma or equivalent.
• Valid Driver's License.
• Experience in case management, social services, behavioral health, veteran services, or community outreach.
• Strong written and verbal communication skills.
• Ability to manage caseloads, prioritize work, and meet deadlines.
• Knowledge of military culture and veteran-related issues.
• Experience working with mental health, PTSD, TBI, suicide prevention, homelessness, or substance abuse programs.
• Ability to maintain confidentiality and follow HIPAA regulations.
• Comfortable with public speaking, after-hours events, and on-call responsibilities.
• Ability to work collaboratively with courts, government agencies, and community organizations.

Equal Opportunity Employer, including disabled and veterans.