Administrative Assistant

Associated Scaffolding Company Inc.; Richmond (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health/Dental/Vision

Disability insurance

Life insurance

FSA/HRA

401(k) matching

EAP

Paid vacation

Job summary

Associated Scaffolding Company Inc. in Richmond, VA is seeking an Administrative Assistant to provide clerical and administrative support across corporate departments. The role includes handling customer accounts, payments, and front desk duties.

The ideal candidate has a high school diploma, at least one year in finance/back office, strong customer service, and proficiency with Outlook, Excel, and Word. This position offers comprehensive benefits and a chance to grow with a family-owned company.

Qualifications

• High School Diploma.
• At least 1 year of Finance/Back Office experience is required.
• Strong customer service skills.
• Must be proficient in Microsoft Office programs: Outlook, Excel, and Word.

Responsibilities

• Manage customers' accounts.
• Post daily company-wide receipts including cash, checks, and credit card transactions.
• Reconcile payments with individual customer invoices.
• Support collection efforts by mailing, calling, or emailing customers with past-due balances or discrepancies.
• Assist with producing, reviewing, and mailing monthly statements.
• Communicate with other departments within the company to resolve customer account issues and reconcile accounts.
• Data entry of new hires, safety class entry, producing and printing certificates and cards, creating and filing employee data.
• Track expiration recertification deadlines for training.
• Track expiration deadlines for DOT records.
• Order office supplies.
• Mail retrieval
• Bank deposits
• Back-up media monitoring.
• Marketing support.
• Assist with walk-in customers and front desk sales.

Skills

Customer service

Verbal and written communication (EN)

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

As a family-owned company, Associated Scaffolding take pride in developing a culture where training and safety are core values practiced throughout all levels of our organization. Our commitment to safety starts with our leadership team and continues throughout our business, from our branches to job sites.

Job Purpose

As an Administrative Assistant, you will provide Clerical/Administrative Support to various levels of staff members of the corporate department.

Essential Duties & Responsibilities

• Management of customers' accounts.
• Post daily company-wide receipts including cash, checks, and credit card transactions.
• Reconcile payments with individual customer invoices.
• Support collection efforts by mailing, calling, or emailing customers with past-due balances or discrepancies.
• Assist with producing, reviewing, and mailing monthly statements.
• Communicate with other departments within the company to resolve customer account issues and reconcile accounts.
• Safety Administration:
• Data entry of new hires, safety class entry, producing and printing certificates and cards, creating and filing employee data.
• Track expiration recertification deadlines for training.
• Track expiration deadlines for DOT records.
• Clerical/Administrative work:
• Order office supplies.
• Mail retrieval
• Bank deposits
• Back-up media monitoring.
• Marketing support.
• In addition to the duties above, the Administrative Assistant will be assisting with walk-in customers and front desk sales.

CONFIDENTIALITY AND PRIVACY OF SENSITIVE INFORMATION ARE A MUST.

Qualifications

• High School Diploma
• At least 1 year of Finance/Back Office experience is required
• Strong customer service skills.
• Must be proficient in Microsoft Office programs: Outlook, Excel, and Word.

Foundation For Success

• Great interpersonal skills and proficiency in verbal and written communication skills, in English.
• Ability to multitask and manage multiple priorities in a fast-paced environment with frequent interruptions.
• Must be detail oriented.
• Ability to work successfully, both independently and within a team.

Company Benefits

• Health, Dental, and Vision insurance plans.
• Short-term & Long-term disability insurance.
• Employer-paid life insurance and supplemental life insurance.
• Flexible Spending Accounts (FSA) and Health Reimbursement Accounts (HRA).
• 401(K) Retirement plans, with company matching.
• Employee Assistance Program (EAP).
• 10 days of paid vacation

Salary: $18.00 - $22.00 per hour