Administrative Assistant

Dominic Scott Agency Inc; Portland (OR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-sponsored retirement plan

Job summary

Dominic Scott Agency Inc in Portland, Oregon is seeking an Administrative Assistant to keep the office running smoothly. This role handles front-desk tasks, scheduling, document processing, and day-to-day coordination in a fast-paced, relationship-focused environment.

The position is offered as part-time or full-time, in-person, with a hourly pay range of $17–$20 plus a potential bonus. We provide comprehensive benefits for full-time staff and training, with opportunities to grow within Oregon's

Qualifications

• 1+ year of administrative, receptionist, office coordinator, or similar experience.
• Strong organization and attention to detail; able to manage multiple priorities.
• Professional communication skills (written and verbal).
• Strong computer skills with Outlook, Word, Excel, and web-based tools/CRMs.
• Comfort handling sensitive information with discretion.
• Reliable, punctual, and collaborative in an in-person office environment.
• Insurance experience not required (training provided).

Responsibilities

• Greet clients/visitors (in-person and by phone) and route requests to the right team member.
• Manage calendars, appointments, and follow-ups; help coordinate meetings and team schedules.
• Support document handling: scanning, uploading, filing, and maintaining organized digital records.
• Assist with basic correspondence and office communications (email, letters, reminders).
• Help prepare forms, packets, and materials for client meetings and policy reviews.
• Track tasks and activity in a CRM and/or shared tracking systems.
• Maintain office supplies, mail processing, and general office organization.
• Support special projects as needed (events, reports, process checklists).

Skills

Administrative experience

Organization

Communication

Outlook

Word

Excel

CRM

Discretion

Tools

Outlook

Word

Excel

CRM

Job description

Administrative Assistant (Part-Time or Full-Time, In-Person)

Location: Portland, OR (Central Eastside – Washington High School/Revolution Hall) Pay: $17–$20/hour (DOE) + (optional: bonus)

About Our Agency

We’re a boutique American Family Insurance agency established in 2005, focused on proactive, highly responsive service. We operate as a concierge-style insurance team—helping clients understand their policies, choose the right coverage options, apply eligible discounts, and adapt protection as their lives change. We’re goal-oriented and proud to be one of the top-performing American Family Insurance agencies in Oregon, with a strong online reputation built on relationships and doing right by clients and teammates. We were the recipient of the 2024 Oregon American Family Agency of the Year.

Our office is located in the heart of Portland’s Central Eastside inside the Washington High School building (home to Revolution Hall), with abundant natural light, views of downtown, and shared amenities including a rooftop space with incredible views.

Role Overview

As our Administrative Assistant, you’ll keep the office running smoothly by handling front-office support, scheduling, document processing, and day-to-day administrative coordination. This role is ideal for someone who is organized, detail-oriented, and enjoys supporting a team in a fast-paced, relationship-focused environment.

What You’ll Do

Greet clients/visitors (in-person and by phone) and route requests to the right team member

Manage calendars, appointments, and follow-ups; help coordinate meetings and team schedules

Support document handling: scanning, uploading, filing, and maintaining organized digital records

Assist with basic correspondence and office communications (email, letters, reminders)

Help prepare forms, packets, and materials for client meetings and policy reviews

Track tasks and activity in a CRM and/or shared tracking systems

Maintain office supplies, mail processing, and general office organization

Support special projects as needed (events, reports, process checklists)

What You Bring

1+ year of administrative, receptionist, office coordinator, or similar experience (preferred)

Strong organization and attention to detail; able to manage multiple priorities

Professional communication skills (written and verbal)

Strong computer skills (Outlook, Word, Excel, and web-based tools/CRMs)

Comfort handling sensitive information with discretion

Reliable, punctual, and collaborative in an in-person office environment

Insurance experience not required (training provided)

Schedule, Growth & Benefits

Part-time or full-time options available; day shift, no nights

In-person

Opportunity to learn the insurance industry from one of Oregon’s top agencies, with room for advancement

On-the-job training

Full-time team members are eligible for:

Health, dental, and vision insurance

Employer-sponsored retirement plan with employer contribution match

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.