Administrative Assistant

Delaware County Community College; Marple Township (PA); On-site; USD 36,000 - 54,000; Full time

Job summary

Delaware County Community College (DCCC) is seeking an Administrative Assistant for the Career and Counseling Center to support faculty and staff and assist students and community members. The role includes answering calls, welcoming visitors, scheduling appointments, and coordinating events, while handling sensitive information with integrity.

Candidates should have at least 3 years of applicable experience and a high school diploma or equivalent, with an associate degree preferred.

Qualifications

• Minimum 3 years of administrative/office management experience.
• Technical training or equivalent combination of education & experience.
• Prior experience in an educational setting preferred.

Responsibilities

• Answer incoming calls and greet students at the front reception desk.
• Schedule appointments and coordinate Career and Counseling events.
• Provide administrative support to department faculty and staff.
• Maintain accurate filings and mail distribution within the Center.
• Coordinate visits and assist with Center-related duties and meetings.

Skills

Administrative support

Customer service

Data entry

Education

High School diploma or equivalent

Associates degree

Tools

Banner

Early Alert System

Adobe

Zoom

Google Drive

MS Office

Job description

Delaware County Community College (DCCC), located outside of the Philadelphia Metro area, is looking for a dedicated and dynamicAdministrative Assistantto join our team of higher education professionals who are committed to student success.

The Career & Counseling Administrative Assistant will be responsible for following and carrying out established processes and procedures in the Career and Counseling Center. Provides administrative support to all department faculty and staff. Primary tasks include answering all incoming calls, greeting students at the front reception desk, scheduling appointments, coordinating Career and Counseling events and meetings, and working collaboratively with staffing special projects.

This position acts as a liaison between the Career and Counseling Center and all other College sites, offices and departments, students, faculty and staff and the community.

1. Provides administrative support for the Dean of Students; managing the Dreamkeepers Grant Fund and Emergency Therapy fund
2. Provides support for the many processes of the Center, including but not limited to the advising, transfer, career, and personal counseling services offered to students and in some cases community members.
3. Welcomes and assists students and visitors as they enter the Career and Counseling Center.
4. Administrative tasks such as answering phones, and schedulingappointments.
5. Uses Banner, Early Alert System, Adobe, Zoom, Google Drive, and MS Office suite of products in order to maintain office efficiency and productivity.
6. Helps coordinate general office operations in theCenter.
7. Maintains accurate and current filingsystem.
8. Provide timely and accurate responses and information to prospective and current students and other visitors, faculty and staff.
9. Responsible for coordinating visits to the Center for students, faculty, andstaff.
10. Assists with event set up (i.e., Career Fairs, outreach tabling, and registration days/weeks);Zoom video conferencing, chat support as required, and other Center related activities.
11. ResponsiblefororderingmaterialsforCenterservicesandpreparingpurchase requisitions.
12. Provides backup or relief for other positions with in the department as assigned.
13. Responsible for mail distribution in the area, as well as directing out-going mail to appropriate departments throughout the College.
14. Duplicates and collates materials asrequired.
15. Acts as a resource and referral to students, staff, and faculty while also being a liaison to other College offices.
16. Secures and maintains confidential materials related to personnel and students within the department.
17. Assists with mail merges related to student academic status and other special projects.
18. Assists with duties related to our early alert system, including dataentry.
19. Perform other duties as assigned.

The successful candidate must be an engaging, effective, innovative, dynamic collaborator who will have demonstrated knowledge of best practices associated with administrative support, and customer service. This individual will have access to sensitive student and community member information and is expected to handle such information within confidential information guidelines and with integrity and professionalism. The successful candidate will also actively participate in creating an environment that encourages, models, embraces, and incorporates diverse thoughts and perspectives of all individuals of various backgrounds, ideas, and perspectives to foster an all-inclusive atmosphere and drive results.

Qualified candidates will have a minimum of three (3) years of administrative/office management related experience, technical training, or equivalent combination of education & experience. Prior related experience in an educational setting is preferred. High School diploma or equivalent required; Associates degree from an accredited institution or equivalent combination of education, administrative experience, or technical training is preferred.

Background Clearances: Act 153 Clearances (Act 34 PA Criminal Background History, Act 151 PA Child Abuse History, Act 114 FBI Clearance); Verification of educational credentials

For immediate consideration, interested candidates can apply online at https://www.schooljobs.com/careers/dccc

DCCC offers a great competitive salary, with an outstanding benefits package which includes: Medical, Dental, Vision, and Prescription Drug for all benefit eligible employees; College Paid Disability and Life Insurance; Flexible Spending Accounts; 403(b) Defined Contribution Retirement Plans (5% Employee Mandatory Contribution and a 10% Match by the College); Generous PTO, Holiday and Winter Break Schedule; Tuition Waiver & Tuition Reimbursement benefits; and a Four (4) Day Work Week Each Summer; Professional Development Opportunities; and a Supportive Work/Life Balance Campus Environment. Note: Temporary and Grant-funded employees are not eligible for tuition reimbursement unless the specific grant supports such funding for these purposes.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

DCCC fosters a work environment, and a learning communityfocused on student success by delivering quality, affordable, and responsive educational opportunities in a technologically rich and supportive environment. We celebrate differences and commit to an “open door” policy for individuals with varying levels of knowledge, skills, experiences, and needs. By embracing diverse collegial perspectives, we seek to make inclusivity, teamwork, and respect the foundation for our students to reach their academic goals and on staff to thrive professionally. Delaware County Community College strongly encourages applications from members of traditionally under-represented groups. DCCC promotes an organizational culture and structure that honors diversity through integration of the principles of access, inclusion and most importantly equality. DCCC is an equal employment opportunity employer, valuing diversity, equity, inclusion, and belonging.