Coordinator, Dual Enrollment Operations

Community College of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

College-paid medical, dental, drug, life and disability insurance

Tuition remission for classes at the college

Forgivable tuition loan for classes at any accredited institution

403(b) retirement plan with 10% College contribution

Flexible spending accounts

Paid vacation, holiday and personal time

Partial remote work schedule for eligible positions

Winter break

Spring Break

Summer Hours: 4-day work week

Job summary

An established educational institution is seeking a dedicated Coordinator for Dual Enrollment Operations. This role is pivotal in ensuring the smooth operation of dual enrollment programs, acting as a liaison between high schools and the college. The ideal candidate will manage administrative tasks, support students and families, and collaborate with various stakeholders to enhance the dual enrollment experience. With a focus on effective communication and organizational skills, this position offers the opportunity to make a significant impact on student success and community engagement. Join a vibrant team committed to fostering educational opportunities and supporting diverse student populations.

Qualifications

• Bachelor’s degree required; experience with K-12 or post-secondary students.
• Strong communication and organizational skills essential for success.

Responsibilities

• Coordinate dual enrollment operations and support registration processes.
• Maintain communication with high school partners and facilitate workshops.

Skills

Effective prioritizing and managing multiple tasks

Strong written and verbal communication

Analytical and procedural skills

Ability to collaborate and work effectively within a team

Ability to maintain sensitivity in diverse environments

Education

Bachelor’s degree in education or related field

Master’s degree in school counseling or related field

Tools

MS Word

MS Excel

MS PowerPoint

Banner

Canvas LMS

Starfish Early Alert system

Dynamic Forms

Job description

Position Information

Position Title: Coordinator, Dual Enrollment Operations

Requisition Number: SCA00823

General Description: The Coordinator, Dual Enrollment Operations coordinates a broad range of administrative services and systems to ensure the effective and efficient operation of the College’s dual enrollment and early/middle college programs and initiatives. The Coordinator serves as a liaison between the College’s Office of K-16 Partnerships and other offices at the College and works with dual enrollment students, their families, high school partners, and other partner organizations to create and facilitate an optimal experience for dual enrollment students enrolled at the College.

Specific Responsibilities:

• Work directly with high schools, students, and families supporting day-to-day dual enrollment operations and performing related administrative tasks (using Banner, Canvas LMS, Starfish Early Alert system, Dynamic Forms, and other systems).
• Support the registration process of all dual enrollment students, including those in special dual enrollment programs (early/middle college and senior-year-only initiatives, CTE Certificate Pathways, etc.).
• Coordinate successful completion of multiple tasks and administrative processes within Banner, ensuring course registration, funding, and course materials for students.
• Maintain communication with area high school counselors, principals, and other partners, as needed, to ensure awareness of dual enrollment and early/middle college program policies, procedures, and processes.
• Assist dual enrollment students with application completion; assessing placement levels and/or scheduling placement testing; proper dual credit course selection; course transcription; academic and instructor issues; securing course materials; and other related tasks.
• In partnership with the Office of Admissions, visit area high schools and relevant partner programs, as needed, to market the College’s dual enrollment and early/middle college programs.
• Work with the Director, Strategic Initiatives & Community Engagement’s (SICE) Office of Systems and Operations, and other offices at the College to identify, review, prioritize, develop, test, implement, and document effective, efficient, and productive systems, operational procedures, and processes.
• Support the design and execution of division events highlighting the College’s dual enrollment and early/middle college programs to internal and external constituents.
• Deliver quality customer service to both internal and external constituents in a professional, helpful, and courteous manner.
• Facilitate/coordinate the delivery of seminars, workshops, and other activities relevant to ensuring academic and student success of dual enrollment students.
• In collaboration with other members of the Office of K-16 Partnerships, design, coordinate, and facilitate sessions and workshops for prospective and current dual enrollment students and their families (i.e.; information and orientation sessions, applications and course registration sessions, etc.).
• Prepare and maintain required reports and appropriate records.
• Travel frequently to various campuses and high schools in the city of Philadelphia.
• Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
• Adhere to FERPA regulations as they pertain to maintaining the security and confidentiality of all student records.
• Perform assigned duties in a manner consistent with the mission, goals, and core values of the College and other key partners of the Office of K-16 Partnerships.
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in education or related field required. All degree(s) must be from a regionally accredited institution of higher learning.
• Two (2) years of relevant work experience with students at the K-12 or post-secondary levels.
• Knowledge of Pennsylvania’s current K-12 high school graduation requirements.
• Effective prioritizing and managing multiple tasks simultaneously.
• Demonstrated proficiency utilizing MS Word, Excel, and PowerPoint.
• Two (2) years of relevant work experience coordinating and facilitating the successful implementation and use of administrative systems and operations.
• Demonstrated professionalism and sound decision-making skills.
• Strong written and verbal communication and presentation skills.
• Detail-oriented with strong analytical, procedural, and implementation skills.
• Ability to collaborate and work effectively within a team.
• Ability to work independently and take initiative.
• Ability to maintain sensitivity, understanding, and respect for a diverse academic environment.
• Access to reliable transportation required.

Preferred Qualifications:

• Master’s degree in school counseling, education, higher education administration, or related degree preferred.
• School counselor certification or eligibility preferred.

Work Location: Main Campus

Benefits Summary:

“Success Starts Here” at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include:

• College-paid medical, dental, drug, life and disability insurance
• Tuition remission (for classes at the college)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution with employee contribution 5%
• Flexible spending accounts
• Paid vacation, holiday and personal time
• Partial remote work schedule for remote work eligible positions

Additional College benefits:

• Winter break: 1 week around the third week in December and New Years
• Spring Break: 1 week in March
• Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August

Application Instructions:

Interested candidates should complete an online application.

• Cover Letter of interest and resume required.
• Name and contact information of 3 references required.
• Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law.
• Must be legally eligible to work in the U.S.

If you have questions or need an accommodation during the application or interview process, please contact the Human Resources Department at [e-mail] or [phone].

Community College of Philadelphia is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.