Administrative Assistant

Erlanger Health System; Knoxville (TN); On-site; USD 52,000 - 72,000; Full time

Job summary

Erlanger Health System in Knoxville, TN seeks an experienced administrative supervisor to plan, direct, and coordinate administrative services for the facility. Responsibilities include staffing, workflow optimization, and ensuring compliance with accrediting requirements.

The role requires an associate degree (bachelor preferred), 3+ years admin experience and 1+ year supervisory experience, with vendor management or facilities/operations background.

Qualifications

• Associates degree required; Bachelor's degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Previous experience in vendor management, facilities or operations support role preferred.

Responsibilities

• Establish goals and objectives of the administrative support staff of the facility.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Responsible for administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.

Skills

Administrative experience

Supervisory experience

Vendor management

Facilities/operations support

Education

Associate's degree

Bachelor's degree

Job description

Overview

PURPOSE STATEMENT:Plan, direct or coordinate one or more administrative or operational services of the facility.

Responsibilities

ESSENTIAL FUNCTIONS:

• Establish goals and objectives of the administrative support staff of the facility.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and highlevel of customer service.
• Responsible for administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff tofacilitate smooth operations of the facility while maintaining appropriate coverage, scheduling andtraining.
• Provide staff management to include hiring, development, training, performance management andcommunication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies andprocedures.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Associates degree required. Bachelor’s degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Previous experience in vendor management, facilities or operations support role preferred.

EASTN

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