Administrative Assistant

BELFOR Property Restoration; Knoxville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

BELFOR Property Restoration in Knoxville, TN is seeking an administrative professional to support a field office. The role handles incoming mail and phone calls, directing them to the appropriate party, while supporting Accounts Payable, Accounts Receivable, Job Cost Review, and Payroll review as required.

Key duties include creating new jobs in JD Edwards, maintaining vendor lists in JD Edwards and BCS, and keeping an organized file system for estimator and general manager review.

Qualifications

• Experience handling front desk duties (phone, mail, visitors)
• Strong customer service orientation and ability to follow processes
• Ability to work under time constraints and meet deadlines
• Attention to detail and safeguarding information and property

Responsibilities

• Maintain organized workspace and communications per BELFOR standards
• Create new jobs in JD Edwards as required
• Organize up-to-date job file for Estimator/GM review
• Maintain vendor lists in JD Edwards and BCS
• Ensure vendor compliance
• Monthly reconciliation of AP statements
• Manage customer files—digital and physical
• Attend BELFOR safety trainings as required

Skills

Front desk management

Customer service

Time management

Attention to detail

Tools

JD Edwards

BCS

Job description

This position is responsible administrative functions in a field office environment. Qualified candidates will be required to handle incoming mail and phone calls, directing them to the appropriate responsible party. Candidates will be additionally responsible for Accounts Payable, Accounts Receivable, Job Cost Review, and Payroll review as required.
Responsibilities

• Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards
• Timely creation of new jobs in JD Edwards as required
• Organizing and maintaining an up to date job file for Estimator/General Manager Review
• Using JD Edwards and BCS to maintain vendor list
• Ensure compliance with vendor requirements
• Monthly Reconciliation of AP statements
• Customer file maintenance; digital database and physical file system
• Attend BELFOR sponsored operations and safety training courses as required
  

Requirements

• Managing the front desk functions as they relate to phone calls, visitors and mail distribution
• Accounts Payable: sorting, matching, and scanning invoices and check requests
• Accounts Receivable: receiving payments from customers and depositing funds to appropriate account(s)
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attention to detail and keen sense of safeguarding other people's property and information
  

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.