Administrative Assistant

ServiceMaster Restore®; Irvine (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

ServiceMaster Restore® is seeking an Office Assistant in Irvine, California. The position involves handling various administrative tasks such as processing invoices, customer service follow-ups, and using multiple software applications.

A successful candidate will possess strong organizational skills and proficiency in Microsoft Office applications, particularly Outlook and Excel. This role supports the management team and involves communication with customers and suppliers.

Qualifications

• High school diploma/GED required.
• Experience and skill with Microsoft Office applications required.
• Verbal and written communication skills are a must.

Responsibilities

• Prepares correspondence, memoranda, reports, etc.
• Books travel and reconciles expense reports.
• Schedules appointments and meetings.
• Answers telephone calls and resolves inquiries.
• Enters new jobs into ServiceMaster CRM.

Skills

Experience in office setting

Proficiency in Microsoft Office

Strong writing skills

Problem-solving skills

Personal time management

Organizational skills

Education

High school diploma/GED

Tools

Excel

Outlook

ServiceMaster CRM

Job description

Position Overview

Successful candidates will have experience in an office setting. The position assists the business owners, management team, and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using multiple types of software, and interfacing with customers and suppliers. Experience with Outlook and Excel is a must. Strong writing and problem-solving skills are preferred.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Responsibilities

• Prepares correspondence, memoranda, reports, etc.
• Initiates routine and non-routine correspondence
• Books travel and reconciles expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• Schedules appointments & meetings
• Enters new jobs into ServiceMaster CRM, capturing relevant customer and job information
• Utilizes the assistance of one or more support staff members on a reporting or project basis
• Operates a personal computer and appropriate software packages or their equivalent
• Follows up with customers on work performed
• Calls customers to collect payments
• Assists other departments within the company
• Understands ServiceMaster operating systems and the services we offer

Job Requirements

• High school diploma/GED required
• Previous administrative assistant experience preferred but not required
• Experience and skill with Microsoft© Office applications (Word, Outlook, PowerPoint, and Excel) required
• Comfortable with using multiple types of software
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to manage highly confidential information

Physical Demands and Working Conditions

The physical demands are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods of time while using office equipment such as computers, phones, etc.
• Perform fingering and repetitive motions such as movement of wrists, hands and fingers while picking, pinching and typing during normal working environment.
• Maintain close visual acuity to perform detail-oriented activities at distances close to the eyes and visual acuity to perform activities such as preparing and analyzing data, viewing computer screen.
• Be exposed to various indoor working conditions, such as changes in building environment with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The company reserves the right to modify this description in the future, with or without notice to the employee. This job description does not create an employment contract, implied or otherwise, and employment with the company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to the ServiceMaster Company, LLC.