Office Manager

ServiceMaster of Middle GA; Warner Robins (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the service sector seeks an Office Manager to ensure smooth operations. This role demands proficiency in QuickBooks, overseeing financial processes, and coordinating office activities while delivering exceptional customer service. Join a franchise offering competitive benefits and opportunities for advancement.

Benefits

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• 3-5 years of hands-on experience with QuickBooks.
• Strong understanding of accounts payable, payroll processing, and financial reporting.
• Ability to adapt to new technologies.

Responsibilities

• Oversee accounts payable and receivable and maintain accurate financial records.
• Manage daily office functions and coordinate schedules for field technicians.
• Serve as the primary point of contact for clients.

Skills

Proficiency in QuickBooks

Bookkeeping principles

Customer service

Team coordination

Microsoft Office Suite

Tools

QuickBooks Online

Xactimate

DASH

Proprietary CRM systems

Job description

Benefits:

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Position Overview

The Office Manager will play a pivotal role in ensuring the smooth operation of our office and administrative functions. This position requires a proactive individual with strong QuickBooks proficiency who can manage daily operations, support field teams, and contribute to the company's overall efficiency and client satisfaction.

Job Responsibilities

Financial Management:

Oversee accounts payable and receivable, ensuring timely invoicing and collections.

Process payroll and manage employee benefits.

Maintain accurate financial records using QuickBooks.

Prepare financial reports and assist with budgeting.

Reconcile bank statements and manage cash flow.

Administrative Oversight:

Manage daily office functions, including scheduling, correspondence, and record-keeping.

Coordinate appointments and job schedules for field technicians.

Maintain organized filing systems and ensure compliance with company policies.

Customer Service:

Serve as the primary point of contact for clients, addressing inquiries and ensuring satisfaction.

Communicate with insurance adjusters to facilitate claims and ensure proper documentation.

Team Coordination:

Collaborate with project managers and technicians to facilitate communication and project progression.

Assist in hiring, training, and supervising office staff.

Job Requirements

Proficiency in QuickBooks (Online) with at least 3-5 years of hands-on experience.

Strong understanding of bookkeeping principles, including accounts payable/receivable, payroll processing, bank reconciliations, and financial reporting.

Familiarity with job costing and Work-in-Progress (WIP) revenue recognition is beneficial.

Skilled in Microsoft Office Suite, including Outlook, Word, and Excel.

Experience with industry-specific software such as Xactimate, DASH, or proprietary CRM systems is a plus.

Ability to adapt to new technologies and software platforms as needed.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.